Ottawa releases proposed laws to protect bank consumers and their money
Proposed regulations for financial institutions released on Tuesday gives consumers faster access to their money, bans negative option billing, and requires financial institutions to receive consumer consent before signing them up for new products and services.
ACCESS TO FUNDS REGULATION
The Access to Funds Regulation provides consumers with access to the first $100 dollars deposited with a bank teller and reduces the check-holding period from seven days to four for checks up to $1500 dollars. For checks deposited at an ATM, the first $100 will be available the next day and checks for more than $1,500 will be subject to the old rules.
At a press conference at Credit Canada’s offices in Toronto Tuesday morning, Minister of State (Finance) Ted Menzie said that this regulation will probably most greatly benefit “those with a new account, like students, new businesses, that maybe aren’t long-standing clients of a bank.”
The old holding period of seven days had many constituents “distraught” over their money and a poll by the Canadian Payroll Association showed that 59 per cent of Canadian workers say they would be in financial trouble if their paycheck was delayed by just a week.
A further reduction of the hold period was pointed out to Menzies, who answered that “this is the minimum standard. We’d like to bring it lower (and that) if financial institutions want to reduce it, they’re welcome to do so.”
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NEGATIVE OPTION BILLING REGULATION
The Negative Option Billing Regulation requires federally regulated financial institutions to get consumer’s consent before providing new products and services. Automatically signing up consumers for products will no longer be allowed and financial institutions are also required to state all fees and costs involved.
The Executive director for Credit Canada Laurie Campbell praised both measures, saying they provide a “breath of fresh air” for seniors, the young and those with low incomes.
Menzies added that the measures "protect Canadian consumers by…ensuring greater transparency and making sure consumers have timelier access to their own hard-earned money." He added that "the economy remains our government's top priority."
Overall, these regulations are projected to be both popular and useful for Canadian bank consumers.
Critics have accused the government’s hard line actions to the hugely profitable banks as being both hypocritical and too little too late. For the last four quarters, banks have made profits of over $20 billion. These critics call for further reforms to help consumers with high credit card interest rates and service fees from banks.
The new regulations are subject to a 30-day comment period that starts Saturday. Mr. Menzies said once that period has passed, the government plans to implement the new regulations quickly. The new regulations do not apply to financial institutions that are not federally regulated.
Six issues at the top of tax and finance leaders’ agenda
New Deloitte research reveals that tax leaders are under increasing pressure to add strategic value as companies accelerate business model transformation, from undergoing digital transformations to rethinking their supply chains or investing in green initiatives.
According to Phil Mills, Deloitte Global Tax & Legal Leader, to “truly deliver value to the business, the tax function needs to rethink its resourcing model and transform its technology infrastructure to create capacity and control costs”.
And the good news, according to Mills, is that tax and business leaders have more options at their disposal to achieve this.
Reflecting the insights of global tax and finance executives at global companies, Deloitte’s Tax Operations in Focus study reveals the six issues at the top of tax and finance leaders’ agenda.
Trend 1: Businesses seek more strategic counsel from tax
Companies are being pushed to develop new digital products and distribution channels and accelerate sustainable transformation and this is taking them into uncharted tax territory. Tax leaders say their teams must have the resources and skills to give deeper advisory support on digital business models (65%), supply chain restructuring (49%) and sustainability (48%) over the next two years. This means redrawing the boundaries of what tax professionals focus on, and accelerating adoption of advanced technologies and lower-cost resourcing models to meet compliance requirements and free up time.
According to Joanne Walker, Group Tax Director, BT Group PLC, "There’s still a heavy compliance load today, but the vision for the future would be that much of that falls away, and tax people become subject matter experts who help program the machine, ensure quality control, and redirect their time to advisory activity.”
Trend 2: Tipping point for resourcing models
Business partnering demands in the tax department are on the rise, but 93% of tax leaders say their department’s budget is remaining flat or falling. To ensure that the tax function can redefine itself as a strategic function at the pace that is required, leaders are choosing to move increasing amounts of compliance and reporting to a combination of shared service centers, finance departments, and outsourcing providers that have invested in best-in-class technology.
Trend 3: Digital tax administration is moving faster than expected
in addition to the rising focus of the corporate tax department partnering with their business counterparts, transformative changes to the way companies share tax information with revenue authorities is also creating an imperative to modernize operations at a faster pace. Nine in 10 (92%) respondents say that shifting revenue authority demands on digital tax administration will have a moderate or high impact on tax operations and resources over the next five years—and several heads of tax said the trend is moving faster than expected.
"It’s really stepped up in the last couple of years," says Anna Elphick, VP Tax, Unilever. "Tax authorities don't just want a faster turnaround for compliance but access into a company’s systems. It's not unreasonable to think that in a much shorter time than we expect, compliance will be about companies reviewing a return that's been drafted by the tax authorities."
Trend 4: Data simplification and lower-cost resourcing are top priorities
Tax leaders said that simplifying data management (53%) and moving to lower-cost resourcing models (51%) must be prioritized if tax is to become more proactive at delivering strategic insights to the business. Many tax teams are ensuring that they have a seat at the table as ERP systems are overhauled, which is paying dividends: 56% of those that have introduced NextGen ERP systems are now highly effective at supporting the business with scenario-modeling insights. Only 35% of those with moderate to low use of NextGen ERP systems said the same.
At Stryker, “we automated the source P&L process for transfer pricing which took a huge burden off of the divisions," says David Furgason, Vice President Tax. "Then we created a transfer price database to deposit and retrieve data so we have limited impact on the divisions. We are moving to a single ERP platform which will help us make take the next step with robotics.”
Trend 5: Skillsets are shifting
Embedding a new data infrastructure and redesigning processes are critical for the future tax vision. Tax leaders are aligned — data skills (45%) and technology process experience (43%) are ‘must have’ skills in a tax department of the future, but more traditional tax specialist knowledge also remains key (40%). The trick to success will be in tax leaders facilitating the way these professionals, with their different backgrounds, can work together collectively to unlock lasting value.
Take Infineon Technologies, which formed a VAT technology and governance group "that has the right knowledge about how to change the system to ensure it generates the right reports", according to Matthias Schubert, Global Head of Tax. "Involving them early was key as we took a greenfield approach, so we could think about what the optimal processes would look like and how more intelligent systems could make an impact
Trend 6: 2020 brought productivity improvements
Improved productivity (50%) and accelerating shifts to remote working (48%) were cited as the biggest operational benefits to emerge from COVID-19-driven disruption. But, as 78% of leaders now plan to embed either hybrid or fully remote models in the tax function long term, 34% say maintaining productivity benefits is a top concern. And, as leaders think about building their talent pipeline and strengthening advisory skill sets, 47% say they must prioritize new approaches to talent recognition and career development over the next two years, while 36% say new processes for involving tax in business strategy decisions must be established.