BAI Communications 2020 outlook: top 5G/smart city findings
In an announcement made by BAI Communications, the company reported the release of its 2020 Connectivity outlook.
The report looks at the attitudes and opinions of rail users in Hong Kong, London, New York, Sydney and Toronto, on the topic of mobile connectivity, smart city infrastructure and data-driven services in public transport.
The aim of the report is to help cities and governments to understand the changing needs of rail users and what they consider valuable.
"Our findings highlight the incentives for transport authorities and operators to invest in advanced communications infrastructure and smart city applications to improve rail users' safety and their commuting experience,” commented Justin Berger, Chief Strategy Officer, BAI Communications.
Key findings from the report include:
- 85% of rail users are interested in 5G, with 83% supporting the investment of 5G networks in their city
- 93% support transit systems that use connectivity to reduce commute times
- 91% would support investment made into new and reliable wireless and fibre networks
- 95% would more likely use the rail networks if technology solutions were implemented
- 91% are somewhat comfortable with tailored alerts relating to problems and delays to their normal routes
- 81% are somewhat comfortable with anonymous data being used to improve transport systems
- 78% would use public transport to get to meetings if they could reliably work on documents while travelling
- 90% would enjoy rail journeys if they used connectivity, data and artificial intelligence (AI) to provide better services
- Data-driven services make transportation safer, smarter and more efficient
BAI communications highlights that its findings indicate that North America, APAC and Europe, understand the benefits for both the individual and broader public that can be achieved with advanced mobile networks. In additon the company believes that, as the full impact on public transport begins to show, the information discovered in this report will offer countries with valuable insight and direction for its transport sector as the pandemic evolves.
"Citizens certainly expect public services such as transport to adjust to their new usage patterns and changing circumstances in real time, especially in the wake of the COVID-19 pandemic. Advanced communications networks and their applications can help authorities and public transport operators to respond to rail users' new ways of travelling, working and living in a more efficient way,” added Berger.
"COVID-19 has no doubt brought on many challenges. However, it has also revealed the considerable gains of deploying advanced communications infrastructure in transport systems and other public spaces. We believe there is no more pressing time than the present to make truly connected cities a reality,” concluded Berger.
CGI: Driving local solutions with global expertise
Embrace digital transformation and infuse it with a spirit of agility, is the message to the public sector from Aleta Jeffress, CGI Senior Vice President Consulting Services.
“We partner with clients to drive value and innovation,” said Jeffress who has been working with the US City of Mesa, AZ on their digital journey for their local citizens.
Founded in 1976, CGI is one of the largest IT and business consulting services firms in the world. It is insights-driven and outcomes-based to help accelerate return on investments. CGI operates across 21 industries in 400 locations and provides scalable and sustainable services that are informed globally and delivered locally.
“We have expertise in developing and executing strategies to help companies transform their IT to align with the business through cloud strategies, application rationalization, modernization and outsourcing,” said Jeffress speaking from the Denver CGI offices.
“Digital change can be exhausting, but take the opportunity to embrace it and look for new opportunities,” said Jeffress who pointed out projects should have a sense of agility and specific focus on the end-user.
“This can be a big culture change for some clients but by making sure your implementations are not a big bang theory but you can take smaller chunks which you’re able to do over and over again as it's just going to continue to evolve,” she said.
Informed globally and delivered locally
Commenting on CGI’s partnership with the City of Mesa, Jeffress said: “We are providing a solution that has a lower cost of ownership and helps them streamline business processes and helps increase efficiency.
“The City sought a single source of truth for their ERP business processes. With CGI Advantage, they found a partner in their digital transformation journey with a configurable, unified solution that supports their HR, financial management, and performance budgeting business processes.
“With CGI Advantage, the City is working with a single source of truth that lowers total cost of ownership, streamlines business processes, and increases efficiency - additional benefits include:
• A decrease in customizations and staffing requirements resulting in faster upgrade cycles.
• Empowering HR resources to focus on strategic efforts by removing the need for manual and duplicate data entry.
• Increased accuracy with reporting.
• Process improvements shifting from customized or paper-based processes to automated processes.
• Increased pay transparency and accuracy by leveraging process improvements and configurable support
A trusted partner
“CGI is a company that focuses very intently and very intentionally on delivery - that is something that really sets us apart,” said Jeffress.
“We have an internal process where we meet with clients twice a year to ask a specific set of questions. How our clients answer those questions allows us to be sure we are aligned and can be a trusted partner with all of our clients.”
“As an international company, we can provide key resources when our clients need it in a very timely manner,” she said.
Reflecting on the challenges posed by COVID-19 Jeffress said there had been a true evolution in technology services.