Improving production through Six Sigma
Some companies espouse the philosophy that Six Sigma works best implemented from the top all the way down while others prefer e a modular approach. And, the range of services they offer varies greatly. Identifying your goals beforehand is critical to choosing the path that will give you the best return on investment, which is, after all, what Six Sigma is about. Six Sigma is an investment, so do your research and find the best fit for your company and your goals.
Here is a review of six Canadian companies that specialize in Six Sigma training.
At e-Zsigma, Six Sigma is “both a business philosophy and goal,” and the company’s comprehensive approach is reflected in its Web site, which is packed with details about its services plus products, resources, tools, news, and events. Here, the pursuit of perfection begins with the immersion of your whole business in the world of Six Sigma.
The Toronto-based company, started in 1980, offers certification in everything from White Belt to Black Belt and can provide consulting and ongoing management support. Its reach is worldwide and the company’s partners are diverse, from banking to manufacturing.
Six Sigma Canada, Inc.
Six Sigma Canada, which focuses on certifying Green Belts and Black Belts, offers an “Open Enrollment” program in addition to large-scale Six Sigma deployments. Open Enrollment gives individuals and small companies opportunities to get Six Sigma training and to learn alongside people from a variety of industries.
Founded in 1999, the company’s philosophy is that while you can approach Six Sigma in different ways training must start at the top with executives. The Web site stresses that when individuals become Black Belts, they can affect, “a company-wide culture shift geared toward breakthrough change and the pursuit of perfection.”
The Knowledge Management Group, Inc.
The Knowledge Management Group embraces statistics as the bedrock of quality, in-depth Six Sigma training and as the key to consulting services that can be applied to any kind of business. The Web site boasts, “We implement strategies that identify, reduce, and eliminate waste from every product, process and transaction”
In addition, TKMG offers services that can be claimed as part of Revenue Canada’s Scientific Research & Experimental Development tax incentive program known as SR&ED. The program encourages businesses to invest in research and development and offers tax refunds of up to 35 percent with the proper documentation.
J.G. Noguera and Associates
John Noguera was mentored by Motorola’s Six Sigma originator, Bill Smith, and co-developed the company’s Next Generation Six Sigma Green Belt Program.
At J.G. Noguera and Associates, the instructional model is called KISS – Keep It Simple Statistically. Statistics are not an end but are a means to collect the information needed to make good decisions. Students are required to learn and demonstrate the use of a variety of Six Sigma tools and techniques.
Ketch Consulting Inc.
Ketch Consulting provides Six Sigma Green Belt and Black Belt training, consulting and sales training in Canada and the United States with a focus on long-term solutions regardless of scale. The Web site says, “We can help you solve an isolated business problem or provide support for an enterprise level continuous improvement initiative. It's your business and it's your choice.”
What makes the company unique is its emphasis on Six Sigma as a methodology that workers can apply in their daily lives as well in a business environment. And, Ketch strives to balance the intensity of the training with an engaging curriculum.
In addition to Six Sigma, Quality Solutions offers ISO, JIT and Kaizen training and consulting. The company uses the DMAIC process (define, measure, analyze, improve, control) for Six Sigma but within that framework will tailor both training and consulting services for its clients. Its Six Sigma training emphasizes hands-on applications and techniques.
Health Catalyst: An agile approach to healthcare data
Healthcare Catalyst is quite literally a healthcare providers’ catalyst for change when it comes to their measurable, data-informed improvement in analytics, software and services.
Founded in 2008 in Salt Lake City, Utah, Health Catalyst is dedicated to enabling health care organisations to build a healthcare-specific, open, flexible, and scalable data platform and fully integrated suite of analytics applications.
This enables health system partners, including Northwell Health in New York which serves a population of 11 million, to realise measurable value within months. “Our customers have recognised the potential to use data, to meaningfully improve their clinical, financial and operational business performance outcomes,” said Mike Doyle, Chief Customer Officer.
Formed by a group of healthcare veterans – with a quest to develop a data warehouse that could handle the complexities unique to healthcare data – they revolutionised the clinical process models and use of analytics and discovered the solution now known as Adaptive Data Architecture, which is agile, flexible and can be implemented in a matter of weeks compared to a matter of years.
Today, Health Catalyst helps clinicians in more than 250 hospitals that care for more than 100 million patients each year.
Health Catalyst offers a solution in three parts:
Data Operating System
Cloud-based DOS is a healthcare-specific, open, flexible, and scalable that provides customers a single environment to integrate and organise data.
Analytics applications build on top of the data platform and allow customers to make measurable clinical, financial and operational improvements.
World-class team of analytics and domain experts leverage technology to help customers shorten time-to-value and achieve sustainable, measurable improvements.
The fully integrated data platform and suite of analytics applications helped clients during the pandemic, in ways even Health Catalyst could never have imagined. Health Catalyst offered products and services to support customers’ agile response to the pandemic in four phases:
“By having the data operating system, our clients were able to take advantage of the integrated source of data to meet challenges that they were facing in their local geographies due to the pandemic in ways that we could never even have predicted,” said Doyle.
Doyle highlighted Health Catalyst’s Value Architecture group, which helps the company ensure that its technology and expertise are delivering measurable and meaningful value to our clients. “I think another key differentiator is our open platform that our clients are able to use to accelerate their own integration of data, but it is customisable, configurable in ways that makes it unique for them in ways other cookie cutter analytics just can’t match.
“We like to start every discussion by listening and understanding how we can help our customers avoid making mistakes and getting the most out of their investment in data.”
Speaking about their partnership with Northwell, Doyle said: “We're very grateful for this partnership and want to thank these visionary leaders who are able to envision a future using data that is light years beyond what we can think of today.”