May 19, 2020

Same Day Delivery Becomes a Reality for Online Shoppers

Amazon
Barnes & Noble
Retail
Google
Jabong world
2 min
Same Day Delivery Becomes a Reality for Online Shoppers

Online shopping has been growing steadily in popularity since its inception, but its attractiveness could be about to experience a steep incline. Earlier this year Amazon unveiled its same-day delivery option, which is now available to customers in 13 U.S. cities and today Google and Barnes and Nobel announced a partnership which will allow book buyers in Manhattan, West Los Angeles and the San Francisco Bay Area to get same-day deliveries via Google Shopping Express.

While Amazon arranges its deliveries internally, selecting products from its warehouses situated near to major urban areas, Google Shopping Express works with major retailers and local couriers to schedule collection and delivery services.

Barnes & Noble joins Target, Whole Foods, Costco, Staples, Fry's, Walgreens, Toys R Us, Smart & Final, L'Occitane and Guitar Center as a Google Shopping Express supplier.

Amazon's same-day delivery is $5.99 per shipment for members of its Prime program; for nonmembers, the cost is $9.98 for the first item and 99 cents for each additional item. Google Shopping Express price is lower; currently subscribers to its delivery program get a six-month free trial, which includes free delivery. Nonsubscribers pay $4.99 per delivery.

This new trend is bound to attract more online shopping, with customers able to shop from the convenience of their home without the inconvenience of having to wait for their purchase. With this in mind, retailers need to step up their game when it comes to ecommerce options.

Retailers that get ahead of the trend will certainly reap the rewards, while those who choose to ignore it will fall behind. Local retailers can of course look to provide this service themselves, while larger companies would be well advised to look at the Google Shopping Express solution.  

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Jun 18, 2021

Microsoft: Building a secure foundation to drive NASCAR

NASCAR
Microsoft
3 min
Racing fans can expect the ultimate virtual experience as a result of the partnership with Microsoft and NASCAR

Microsoft is a key partner of The National Association for Stock Car Auto Racing (NASCAR) and together they are driving ahead to create an inclusive and immersive new fan experience (FX).

These long-term partners have not only navigated the challenges posed by the COVID-19 pandemic with the use of Microsoft Teams and Microsoft 365, but are now looking to a future packed with virtual events to enhance the FX, well beyond NASCAR’S famous Daytona racetrack. 

“Together, we've created a secure environment that's allowed for collaboration, but the future is all about the fans”, said Melinda Cook, General Manager for Microsoft South USA Commercial Business, who cited a culture of transparency, passion, adaptiveness, and a growth mindset as to why this alignment is so successful.”

“We've partnered to create a fluid, immersive experience for the users that is supported by a secure foundation with Microsoft in the background. We are focused on empowering and enabling customers and businesses, like NASCAR, to reach their full potential. We do this with our cloud platform which provides data insights and security.”

“Our cloud environment allows NASCAR to move forward with their digital transformation journey while we are in the background,” said Cook who highlights that Microsoft is helping NASCAR

  • Empower employees productivity and collaboration
  • Improve fan engagement and experience
  • Improve environment security and IT productivity
  • Improve racing operations

 

Microsoft Teams, which is part of the Microsoft 365 suite, enabled employees to work remotely, while staying productive, during the pandemic. “This allowed people to provide the same level of productivity with the use of video conference and instant messaging to collaborate on documents. Increased automation also allows the pit crews, IT, and the business to focus on safety, racing operations, and on the fan experience,” said Cook.

“We have started to innovate to create a more inclusive fanbase, this includes using Xbox to give people the experience of being a virtual racer or even leveraging some of the tools in Microsoft Teams to have a virtual ride along experience.”

“These environments are how we create a more inclusive and immersive experience for the fans. We're working on a virtual fan wall which allows people from new locations to participate in these events,” said Cook, who pointed out Microsoft was also helping bring legacy experiences alive from NASCAR’s archives. 

“At Microsoft we can take it one level further by letting fans know what it's like to see the pit crew experience, the data and all the behind-the-scenes action. We will continue to improve automation with machine learning and artificial intelligence, from marketing to IT operations to finance to racing operations,” said Cook.

Christine Stoffel-Moffett, Vice President of Enterprise Technology at NASCAR, said: “Microsoft is one of our key partners. They have been instrumental in helping the NASCAR enterprise technology team re-architect our Microsoft systems to ensure an advanced level of security across our environment, contribute to our business outcomes, and focus on fan experience.”

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