Sutherland Healthcare Solutions: transforming healthcare
Sutherland optimises both financial and clinical performance in the healthcare industry, utilising concepts such as design thinking and technologies such as data analytics. One of the company’s focuses is on improving the experience for the end user
Segments served by the company include health systems, health plans, health IT and government, with 5,000 employees at 15 locations around the globe, alongside more than 75 healthcare clients.
Recently, the company revealed its Healthcare IT had received the highest Level 5 maturity level appraisal from the third party CMMI Institute. That represents an organisation experienced enough to be focused on the continual improvement of its existing processes and systems.
In a press release, Srinivas Rao, senior vice president and global head of Technology Services at Sutherland, said: “I am extremely pleased with the progress we’ve made in the past 18 months in improving our performance and processes. This appraisal at Maturity Level 5 by CMMI Institute is a testament to the focus and dedication of each and every member of the team.”
Last year, Graham Hughes, MD, Chief Executive of Sutherland Healthcare Solutions said of a partnership with hospital IT firm MediQuant: “Having spent more than 30 years in the development and delivery of innovative healthcare software and services, I cannot remember a time when there has been as much opportunity for digital transformation of our healthcare system. Our partnership with MediQuant allows us to work with customers to evolve their digital infrastructure, while maintaining access to a wealth of prior patient data.”
The company offers its services to industry leaders such as New York State's largest healthcare provider Northwell Health. You can read more about that work here, in our digital report.
Health Catalyst: An agile approach to healthcare data
Healthcare Catalyst is quite literally a healthcare providers’ catalyst for change when it comes to their measurable, data-informed improvement in analytics, software and services.
Founded in 2008 in Salt Lake City, Utah, Health Catalyst is dedicated to enabling health care organisations to build a healthcare-specific, open, flexible, and scalable data platform and fully integrated suite of analytics applications.
This enables health system partners, including Northwell Health in New York which serves a population of 11 million, to realise measurable value within months. “Our customers have recognised the potential to use data, to meaningfully improve their clinical, financial and operational business performance outcomes,” said Mike Doyle, Chief Customer Officer.
Formed by a group of healthcare veterans – with a quest to develop a data warehouse that could handle the complexities unique to healthcare data – they revolutionised the clinical process models and use of analytics and discovered the solution now known as Adaptive Data Architecture, which is agile, flexible and can be implemented in a matter of weeks compared to a matter of years.
Today, Health Catalyst helps clinicians in more than 250 hospitals that care for more than 100 million patients each year.
Health Catalyst offers a solution in three parts:
Data Operating System
Cloud-based DOS is a healthcare-specific, open, flexible, and scalable that provides customers a single environment to integrate and organise data.
Analytics applications build on top of the data platform and allow customers to make measurable clinical, financial and operational improvements.
World-class team of analytics and domain experts leverage technology to help customers shorten time-to-value and achieve sustainable, measurable improvements.
The fully integrated data platform and suite of analytics applications helped clients during the pandemic, in ways even Health Catalyst could never have imagined. Health Catalyst offered products and services to support customers’ agile response to the pandemic in four phases:
“By having the data operating system, our clients were able to take advantage of the integrated source of data to meet challenges that they were facing in their local geographies due to the pandemic in ways that we could never even have predicted,” said Doyle.
Doyle highlighted Health Catalyst’s Value Architecture group, which helps the company ensure that its technology and expertise are delivering measurable and meaningful value to our clients. “I think another key differentiator is our open platform that our clients are able to use to accelerate their own integration of data, but it is customisable, configurable in ways that makes it unique for them in ways other cookie cutter analytics just can’t match.
“We like to start every discussion by listening and understanding how we can help our customers avoid making mistakes and getting the most out of their investment in data.”
Speaking about their partnership with Northwell, Doyle said: “We're very grateful for this partnership and want to thank these visionary leaders who are able to envision a future using data that is light years beyond what we can think of today.”