May 19, 2020

Zillow partners with Century 21 on Canadian real estate listings

Ecommerce
Zillow
Century 21 Canada
Real estate
zaymalz malz
2 min
Zillow partners with Century 21 on Canadian real estate listings

Seattle-based online real estate company Zillow has announced that it has partnered with Century 21 Canada, bringing Canadian listings to the online property platforms.

According to Zillow, 79% of US home buyers shop online for homes, with the new deal widening the company’s portfolio and market scope for both new and existing customers.

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“We are thrilled to partner with Century 21 Canada and help drive more exposure to their listings,” says Errol Samuelson, Zillow Group Chief Industry Development Officer.

“We also know US buyers are interested in purchasing Canadian real estate, so we’re excited to offer the millions of buyers already coming to Zillow for their home search an easy way to see homes for sale in Canada and connect with an agent to help navigate the sale.”

Zillow will receive a direct listing feed from Century 21 Canada, bolstering the company’s marketplace that provides consumers with the necessary data and information needed when looking for their own preferences.

“This agreement mirrors the partnership Century 21 in the United States has with Zillow,” says Jack Miller, Chief Technology Officer at Century 21 Canada.

“We have a long history of leading the way when it comes to technology and real estate marketing. We are pleased to be the first company in Canada to secure a partnership with Zillow Group—one that will no doubt benefit our sellers and our entire network.”

Century 21 is the world’s largest residential real estate brokerage franchisors, with over 8,000 offices and 118,000 independent sales associates located across 80 countries.

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Jun 23, 2021

Sutherland Healthcare helps digitize human experiences

Northwell Health
Sutherland Global
3 min
Engineer human healthcare experiences that truly matter with Sutherland Healthcare

Sutherland Healthcare is a partner in your quest to achieve the Quadruple Aim of improving patient experience, clinical experience, and health outcomes—while lowering costs. They help optimise the value potential of the technologies at hand, remapping existing processes into end-to-end solutions that advance the art of the possible. 

Exposing clients to the value of automation and analytics, Sutherland Healthcare ramps up those capabilities into “service as opportunity” as appetite and ability permit. They free up capital, energy and leadership attention for core competencies and leverage what others can do better, growing their client teams’ skills and capabilities for future success. 

“We serve clients from back-office processes, through to the end-of-customer experience and along the way, leverage big data and deep analytics,” said Matthew Collier, CEO of Sutherland Healthcare.

“We bring a deep domain expertise to each industry, particularly in healthcare,” commented Collier who stresses they meet their clients wherever they are on their digital transformation journey. “From the earliest spectrum of outsourcing through to the point of cloud, we can meet them.”

Founded in 1986, Sutherland Healthcare is a global organisation with over 15 locations and 5000+ employees including healthcare development, analytics and data science teams. With an average Net Promoter Score (NPS) of 80, Sutherland Healthcare uses proprietary analytics, omnichannel and back-office platforms, bots and tools.  They work with six of the top 10 US health plans and more than 100 health industry clients – from stand-alone hospitals to large health systems and medtech companies.

For 12 years, Sutherland has been a partner of Northwell Health - New York’s largest health system serving 11 million people.  

“This has been a true partnership and the outcomes have been really impressive,” said Collier who pointed out the following savings:

  • 15 per cent year over year cash collections
  • 37 per cent reduction in bad debt 
  • 18 per cent decrease in average AR days 
  • 15 per cent increase in our engagement 

The company heritage of being a “future-ready organisation” came to fruition during the pandemic. “By having deeply digital technology enabled service in the RCM arena, we were able to flex up and down with demands from clients,” said Collier.

“Most health systems will tell you that their data is a gold mine both for clinical benefit and economic value.  A more apt description is that it is like an underground oil field which is not very useful. But by partnering with us we can help extract that oil and put that data in the cloud. We can help to refine that oil using our proprietary data monetisation tools to make that data interoperable.”

“Within the first three weeks of COVID-19 we had everyone globally working from home. A treasure trove of technologies enabled us to do that effectively while safeguarding  Protected Health Information (PHI). 

“Sutherland is at its heart, a tech enabled services company and that gives us the edge when the best solution is neither a technology or services solution, but rather the hybrid of the two.”

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