Top Ten Hotels in North America
10. Montage Kapalua Bay
Spanning across 24 acres, the Montage Kapalua Bay is located in Maui, Hawaii. With a Travel and Leisure score of 95.88, it is rated the 63rd best hotel in the world. Its amenities include over 50 residential-style multi-bedroom suites, 24 beachfront acres, five restaurants, four bars, and a complete spa service, according to the hotel’s website. Overlooking Kapalua Bay, it has received public acclaim, with a five-star rating on TripAdvisor and a 9.3 rating on Booking.com.
9. North Block Hotel
With a score of 96.00, North Block Hotel is tied for 55th place, according to Travel and Leisure. Situated in Yountville, California, it is the number one Californian hotel in the world. With only 20 rooms, these are well-stocked with private entrances, individual patios, heated floors in the bathrooms, and 300-count linens. North Block hotel boasts a full spa and an Italian-inspired eatery, the Redd Wood Restaurant, headed by Michelin-starred Richard Reddington.
8. Fogo Island Inn
Tied for 55th best hotel in the world, the Fogo Island Inn has a Travel and Leisure score of 96.00. Located in Newfoundland, Canada, National Geographic calls it “a great feat of contemporary architecture.” Perched on stilts, each of its 29 guest rooms and suites are unique, with floor-to-ceiling windows that open to a spectacular ocean view. With a focus on sustainability, 100% of the hotel’s operating surpluses are reinvested into the community, according to its website.
7. The Bristol Hotel
The Bristol Hotel, situated in Bristol, Virginia, is a 65-room boutique with a rooftop bar that offers far-reaching views of the Appalachian Mountains. With a Travel and Leisure Score of 96.09, it is the 53rd best hotel in the world. The building was built in 1925. Originally, it functioned as a hotel before becoming the most prominent office building in the city in the 20th century,. Then eventually it reverted back to its original intention as the 65-room, 11-suite hotel
6. The Row Hotel at Assembly Row
The 44th best hotel in the world, The Row Hotel at Assembly Row has a Travel and Leisure score of 96.32. Part of the Autograph Collection of Marriott Hotels, it is located in Somerville, Massachusetts, a 7-minute train ride from Boston. With a heated pool and 24-hour fitness centre, its amenities include a guest pantry and sun terrace. The Row Hotel at Assembly Row has high ratings: 4.5 stars on TripAdvisor and 4.7 stars on Marriott’s own website.
5. Hotel Eleven
Situated in Austin, Texas, Hotel Eleven is one of the most recent boutique hotels to open in East Austin. With a 14-room capacity, it provides an intimate space for fans of music and art. Adorned with locally-sourced artwork, its lounge features a rotating cast of local artists. With a Travel and Leisure score of 96.55, it places 36th in the world. Its private roof deck provides guests with views of downtown Austin, the Texas Capitol, and the University of Texas.
4. The Inn of the Five Graces
With a Travel and Leisure score of 96.62, The Inn of the Five Graces is the 33rd best hotel in the world. Located in Santa Fe, New Mexico, each room is adorned handcrafted artisanal art and priceless artefacts dating back to the Silk Road. It was inaugurated in 1996 under the name “Serets’ 1001 Nights”, changing its name in 2004, according to the hotel’s website. With 24 rooms, it has a five-star rating on TripAdvisor and a 9.4 rating on Booking.com.
3. Rabbit Hill Inn
Located in Lower Waterford, Vermont, the Rabbit Hill Inn is a 19-bedroom bed and breakfast. It places 27th in the world, according to Travel and Leisure, with a score of 96.89. The hotel boasts breathtaking views of the White Mountains, a swimming pool, spa facilities, and award-winning cuisine. World-class, Rabbit Hill Inn has a five-star rating on TripAdvisor, a 4.5-star rating on Yelp, and a 9.4 rating on Booking.com.
2. Inn at Willow Grove
Situated in Orange, Virginia, Inn at Willow Grove is right in the middle of Virginia wine country. A restored plantation house from the 1770s, it is rated the 24th best hotel in the world, with a Travel and Leisure score of 97.22. Seeking to capture Southern American charm, the hotel is staffed by butlers and is equipped with a parlour piano. Its room choices include 10 boutique rooms, 10 luxury suites, and five premier suites and cottages.
1. The Lodge & Spa at Brush Creek Ranch
First on our list and second in the world is the Lodge & Spa at Brush Creek Ranch, with a Travel and Leisure score of 98.67. Situated in Saratoga, Wyoming, the 30,000-acre property provides luxury accommodation and also acts as a working cattle ranch. Among its 33 available units are 11 log cabin residences, 13 rooms in its Trailhead Lodge, and nine fully furnished cabin suites, giving it a capacity of up to 150 guests, according to the hotel’s website.
Marketing matters: from IBM to Kyndryl
Prior to joining Kyndryl as Chief Marketing Officer, Maria had a 25-year career at IBM, most recently as the tech giant’s CMO where she oversaw all marketing professionals and activities across North America, Canada and Latin America. She has held senior global marketing positions in a variety of disciplines and business units across IBM, most notably strategic initiatives in Smarter Cities and Watson Customer Engagement, as well as leading teams in services, business analytics, and mobile and industry solutions. She is known for her work with teams to leverage data, analytics and cloud technologies to build deeper engagements with customers and partners.
With a passion for marketing, business and people, and a recognized expert in data-driven marketing and brand engagement, Maria talks to Business Chief about her new role, her leadership style and what success means to her.
You've recently moved from IBM to Kyndryl, joining as CMO. Tell us about this exciting new role?
I’m Chief Marketing Officer for Kyndryl, the independent company that will be created following the separation from IBM of its Managed Infrastructure Services business, expected to occur by the end of 2021. My role is to plan, develop, and execute Kyndryl's marketing and advertising initiatives. This includes building a company culture and brand identity on which we base our marketing and advertising strategy.
We have an amazing opportunity ahead at Kyndryl to create a company brand that will stand apart in the market by leading with our people first. Once we are an independent company, each Kyndryl employee will advance the vital systems that power human progress. Our people are devoted, restless, empathetic, and anticipatory – key qualities needed as we build on existing customer relationships and cultivate new ones. Our people are at the heart of this business and I am deeply hopeful and excited for our future.
What experiences have helped prepare you for this new opportunity?
I’ve had a very rich and diverse career history at IBM that has lasted 25+ years. I started out in sales but landed explored opportunities at IBM in different roles, business units, geographies, and functions. Marketing and business are my passions and I landed on Marketing because it allowed me to utilize both my left and right brain, bringing together art and science. In college, I was no tonly a business major, but an art major. I love marketing because I can leverage my extensive knowledge of business, while also being able to think openly and creatively.
The opportunities I was given during my time at IBM and my natural curiosity have led me to the path I’m on now and there’s no better next career step than a once-in-a-lifetime-opportunity to help launch a company. The core of my role at Kyndryl is to create a culture centered on our people and growing up in my career at IBM has allowed me to see first-hand how to prioritize people and ensure they are at the heart of progress in everything Kyndryl will do.
How would you describe your leadership style?
I believe that people aren't your greatest assets, they are your only assets. My platform and background for leadership has always been grounded in authenticity to who I am and centered on diversity and inclusion. I immigrated to the US from Chile when I was 10 years old and so I know the power and beauty that comes from leaning into what makes you different from other people, and that's what I want every person in my marketing organization to feel – the value in bringing their most authentic self to work every day. The way our employees feel when they show up for themselves authentically is how they will also show up for our customers, and strong relationships drive growth.
I think this is especially true in light of a world forever changed by the pandemic. Living through such an unprecedented time has reinforced that we are all humans. We can't lead or care for one another without empathy and I think leaders everywhere have been reminded of this.
What’s the best leadership advice you’ve received?
When I was growing up as an immigrant in North Carolina, I often wanted to be just like everyone else. But my mother always told me: Be unique, be memorable – you have an authentic view and experience of the world that no one else will ever have, so don't try to be anyone else but you.
What does success look like to you?
I think the concept of success is multi-faceted. From a career perspective, being in a job where you're respected and appreciated, and where you can see how your contributions are providing value by motivating your teams to be better – that's success! From a personal perspective, there is no greater accomplishment than investing in the next generation. I love mentoring younger professionals – they are the future. I want my legacy as a leader to include providing value in work culture, but also in leaving a personal impact on the lives of professionals who will carry the workforce forward. Finding a position in life with a job and company that offers me a chance at all of that is what success looks like to me.
What advice would you give to your younger self just starting out in the industry?
I've always been a naturally curious person and it's easy for me to over-commit to projects that pique my interest. I've learned over years of practice how to manage that, so to my younger self I’d say… prioritize the things that are most important, and then become amazing at those things.