Trident Worldwide: top five tips for supply chain efficiency
With so many steps to the supply chain, in order to stay efficient, even the most successful organisations need to work on improving each operation on a regular basis, in line with company changes and growth. With competition and demand so high, the most effective supply chains can often provide a sought-after advantage over competitors, so it’s important to regularly analyse and review each moving part of the chain to ensure optimum speed and efficiency.
Costs, minimisation of working capital, improved forecasting and interpretation and utilisation of retrieved data all require careful consideration throughout the management of a supply chain. Yet in order to fulfil the end to end process successfully, sometimes it’s as simple as increasing awareness and looking to the future to improve and achieve.
Build Strong Relationships
Supply chain involves a huge amount of communication, and it’s this communication which goes a long way in reducing any possible mistakes, misunderstandings or incidents. Some chains involve many different companies, by putting time aside to develop relationships with these key partners, whether that be by weekly meetings or frequent phone calls, each organisation is able to learn how the other works and therefore how each business can adjust to work cognitively to help avoid any hiccups. Cultivating these relationships within the supply chain will go a long way identifying a faster solution, should any issues within the chain arise.
Having maximum available insight into the business will provide huge benefits in terms of increasing supply chain efficiency. Collating hard data by tracking each and every component of your product or service’s journey through the chain and sharing this with partners, will not only aid in improving internal operations but could also improve the chain as a wider collective.
Increasing supply chain visibility will allow for more efficient strategies to be developed, so businesses can adapt more readily and plan ahead to fulfil future demand.
Training your workforce will aid in ensuring your business has an effective output and more streamlined running, which ultimately will reduce less incidents. Creating an employee development programme such as a formal training curriculum or training while on the job will help employees understand exactly how each process works and the impact they provide on the supply chain in order for it to run successfully.
It’s important that in instances where training is taking place, all machinery, training materials and procedures are updated in line with new processes, so that key learnings can be implemented immediately.
Invest in the Right Technology
The industry is evolving and digitising in order to strengthen supply chain methods and investing in the right technologies during this time will benefit how streamline the overall operation is. The use of Warehouse Management Systems is one effective example of this, these systems allow businesses to easily track, document and evaluate the running of their operation overtime and provide insights and data analytics that could be used to assess any areas that need improving.
Leveraging the use of new technologies, such as Trident Worldwide's platform which provides end-to-end logistics, warehousing and marketplace solutions all in one place, allows for ease and clear visibility of all data. Key technologies help to quicken decision-making and reduce any manual intervention.
Implement a Project Plan
Having a good quality project plan in place will improve the efficiency of the supply chain, but it’s important to note that once implemented this doesn’t simply stop, it’s an on-going process. A comprehensive project plan acts more as a framework to be continuously worked on and monitored. This project plan will influence the business on making any risky decisions and strategic investments, support the smooth sailing supply chain and contribute to the improvement of the project as a whole.
When creating a project plan, it’s important that clear goals are in place to fully align with the broader corporate vision.
Improving the supply chain efficiency can require a lot of hard work, collaboration between departments and business partners and analysing huge chunks of data, however it is well worth the invested effort. Assessing every area of the process, building strong relationships, gaining clear transparency into the supply chain, training staff, making smart technology investments and implementing a comprehensive project plan to guide the business through the process will benefit the overall process by exceeding the company’s goals and objectives.
About Trident Worldwide
Trident Worldwide is launching a b rand new platform that provides an end-to-end logistics, warehousing and marketplace solution all in one place. It is set to simplify and modernise operations, allowing the opportunity for businesses to grow without logistical restraints.
Marketing matters: from IBM to Kyndryl
Prior to joining Kyndryl as Chief Marketing Officer, Maria had a 25-year career at IBM, most recently as the tech giant’s CMO where she oversaw all marketing professionals and activities across North America, Canada and Latin America. She has held senior global marketing positions in a variety of disciplines and business units across IBM, most notably strategic initiatives in Smarter Cities and Watson Customer Engagement, as well as leading teams in services, business analytics, and mobile and industry solutions. She is known for her work with teams to leverage data, analytics and cloud technologies to build deeper engagements with customers and partners.
With a passion for marketing, business and people, and a recognized expert in data-driven marketing and brand engagement, Maria talks to Business Chief about her new role, her leadership style and what success means to her.
You've recently moved from IBM to Kyndryl, joining as CMO. Tell us about this exciting new role?
I’m Chief Marketing Officer for Kyndryl, the independent company that will be created following the separation from IBM of its Managed Infrastructure Services business, expected to occur by the end of 2021. My role is to plan, develop, and execute Kyndryl's marketing and advertising initiatives. This includes building a company culture and brand identity on which we base our marketing and advertising strategy.
We have an amazing opportunity ahead at Kyndryl to create a company brand that will stand apart in the market by leading with our people first. Once we are an independent company, each Kyndryl employee will advance the vital systems that power human progress. Our people are devoted, restless, empathetic, and anticipatory – key qualities needed as we build on existing customer relationships and cultivate new ones. Our people are at the heart of this business and I am deeply hopeful and excited for our future.
What experiences have helped prepare you for this new opportunity?
I’ve had a very rich and diverse career history at IBM that has lasted 25+ years. I started out in sales but landed explored opportunities at IBM in different roles, business units, geographies, and functions. Marketing and business are my passions and I landed on Marketing because it allowed me to utilize both my left and right brain, bringing together art and science. In college, I was no tonly a business major, but an art major. I love marketing because I can leverage my extensive knowledge of business, while also being able to think openly and creatively.
The opportunities I was given during my time at IBM and my natural curiosity have led me to the path I’m on now and there’s no better next career step than a once-in-a-lifetime-opportunity to help launch a company. The core of my role at Kyndryl is to create a culture centered on our people and growing up in my career at IBM has allowed me to see first-hand how to prioritize people and ensure they are at the heart of progress in everything Kyndryl will do.
How would you describe your leadership style?
I believe that people aren't your greatest assets, they are your only assets. My platform and background for leadership has always been grounded in authenticity to who I am and centered on diversity and inclusion. I immigrated to the US from Chile when I was 10 years old and so I know the power and beauty that comes from leaning into what makes you different from other people, and that's what I want every person in my marketing organization to feel – the value in bringing their most authentic self to work every day. The way our employees feel when they show up for themselves authentically is how they will also show up for our customers, and strong relationships drive growth.
I think this is especially true in light of a world forever changed by the pandemic. Living through such an unprecedented time has reinforced that we are all humans. We can't lead or care for one another without empathy and I think leaders everywhere have been reminded of this.
What’s the best leadership advice you’ve received?
When I was growing up as an immigrant in North Carolina, I often wanted to be just like everyone else. But my mother always told me: Be unique, be memorable – you have an authentic view and experience of the world that no one else will ever have, so don't try to be anyone else but you.
What does success look like to you?
I think the concept of success is multi-faceted. From a career perspective, being in a job where you're respected and appreciated, and where you can see how your contributions are providing value by motivating your teams to be better – that's success! From a personal perspective, there is no greater accomplishment than investing in the next generation. I love mentoring younger professionals – they are the future. I want my legacy as a leader to include providing value in work culture, but also in leaving a personal impact on the lives of professionals who will carry the workforce forward. Finding a position in life with a job and company that offers me a chance at all of that is what success looks like to me.
What advice would you give to your younger self just starting out in the industry?
I've always been a naturally curious person and it's easy for me to over-commit to projects that pique my interest. I've learned over years of practice how to manage that, so to my younger self I’d say… prioritize the things that are most important, and then become amazing at those things.