Jan 20, 2021

Bain: Why sustainability is the new digital

Kate Birch
2 min
New insight from Bain Chairman Orit Dadiesh says businesses that ignore the environmental concerns of their investors and consumers will get left behind
New insight from Bain Chairman Orit Gadiesh says businesses that ignore the environmental concerns of their investors and consumers will get left behind...

Writing an article that originally appeared in the World Economic Forum, Bain & Company Chairman Orit Gadiesh has outlined her views on sustainability revolution that continues to accelerate despite the Covid-19 pandemic.

Gadiesh says that as well as accelerating faster, sustainability is also expanding to include a wider range of environmental and social issues.




“With consumers and investors demanding significant change, profit pools shifting away from incumbents to insurgents, and even the most carbon-heavy companies making net-zero pledges, executives ignore this revolution at their peril. And make no mistake: this is a real revolution. With every industry — nearly every product and most of our habits under scrutiny — it would be downplaying it to call it anything else,” states Gadiesh.

“Like the digital revolution before it, the sustainability revolution promises to change everything. Yet, just as with digital, many companies are moving too slowly, taking an incremental approach to a challenge that demands a radical rethink.

Companies rewarded for sustainable disruption

The article goes on to say some companies are grasping this change faster than others, and consumers and investors are rewarding them. For example, Unilever’s Sustainable Living Brands portfolio is growing nearly twice as fast as other brands in its portfolio. In energy, even before the COVID-19 economic slowdown, shares of lower carbon energy companies were outperforming those of the oil and gas majors.




Gadeish says most executives now support sustainability objectives, but they remain wary of the costs. However, if they want to lead, the long-term benefits of sustainability need to be considered as well as the short-term costs.

Reinvent and disrupt to capture opportunities

Bain’s global research found only 12 per cent of all corporate change efforts fully succeed, but the success rate for sustainability initiatives is even lower at just 4 per cent. So, how can companies improve their chances of success?

1. Make bold strategic choices

Leaders should adopt a “disrupt or be disrupted” mindset. Just as fintechs forced banks to shift their strategies, food companies need to adapt to changing customer habits.

2. Reinvent products

Sustainable innovation is creating new products that can be produced with fewer carbon emissions, less waste and an emphasis on enhancing wellness.

3. Rethink operations

Digital technologies transformed operations across industries; now sustainability requires the same.

4. Form innovative partnerships

Sustainability issues are broad and can be complex so collaboration is key.

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Jun 4, 2021

Charting the rise of the chief sustainability officer

Kate Birch
4 min
Fortune 500 companies hired more chief sustainability officers in 2020 than in the previous three years combined. Business Chief charts the rise of the CSO

There has been a dramatic increase in the hiring of the chief sustainability officer (CSO) role among Fortune 500 companies, with demand for CSOs growing 228% in corporate America over the last decade, according to the latest report from CSO recruitment firm the Weinreb Group.

There were more first-time CSOs recruited by Fortune 500 companies in 2020 than the previous three years combined, with numbers of CSOs in corporate America soaring from just 29 in 2011 to 95 today, demonstrating the importance corporations are placing not just on reducing their environmental impacts, but also in supporting issues of social justice.

Businesses are increasingly under pressure to assume more responsible practices with customers, regulators and investors demanding increased transparency of business ESG performance.

And the past year in particular has been seen great upheaval, with increased new attention brought to “social justice, climate change, and an ever-widening political divide”, according to Ellen Weinreb, founder and CEO of the Weinreb Group, which has tracked the rising role of CSOs over the past decade.

CSO role is expanding and shifting

But it’s not just the number of CSOs that have changed, sustainability teams are getting bigger, with the average team size increasing from five professionals in 2011 to 15 today, according to the report. 

This is in part due to the fact that the CSO role has expanded beyond simply ‘sustainability’ to incorporate social justice too. Sustainability isn’t exclusively about the environment anymore. The role has also come to incorporate social justice, especially with the rapid growth of, and increased attention on, environmental, social, and governance, or ESG.

And many roles recently have been renamed as such with Head of ESG or ESG Officer becoming increasingly prominent.

Women make up over half of CSO roles

What's also changed over the last decade is the percentage of women holding the title of Chief Sustainability Officer.

A decade ago, in 2011, the majority of CSO roles were held by men (72%), with just 10 of the 29 then CSO roles held by women. A decade on, in 2021, the percentage of women in CSO roles has almost doubled, now accounting for more than half (54%) of CSO positions.

However, according to the report ‘The Chief Sustainability Officer 10 Years Later’, despite the movement toward gender balance within the role and its expanded focus on social justice, in particular, in 2021 the CSO position remains overwhelmingly ‘white’.

Probably not surprising considering there are just three black CEOs at Fortune 500 firms.

How the chief sustainability officer role has grown

The first-ever named chief sustainability officer in a US publicly traded company was Linda Fisher for Dupont, who joined the chemical giant in 2004 as CSO, just at the time when innovative companies were looking at sustainability as a driver for business growth. Joining from the Environmental Protection Agency where she spent 13 years, Fisher was a corporate sustainability trailblazer, spending more than a decade as CSO here, and leading DuPont’s efforts to establish its first set of market-facing sustainability goals.

By 2006, a slew of firms had joined the CSO movement, including Mastercard, Nissan and Microsoft; and Kellogg’s became the first firm to replace a CSO with Dianne Holdorf taking over from Celeste Clarke. And by 2011, a decade ago, Coca-Cola, Verizon, AT&T and P&G had appointed their first CSOs.

In fact, it was in 2011 when Virginie Helias invented her idea of the perfect CSO job – to make sustainable consumption not only possible, but ‘irresistible’ – and pitched it P&G’s then CEO. A decade later, in 2021, and Helias is still in the job she first created.

The majority of CSOs have been internal hires, such as Peter Graf of SAP, who joined the software giant in 1996, and served as EVP for Marketing before being named CSO in 2009. The same is true at UPS, whose first-ever CSO, Scott Wicker, started at the package delivery giant 34 years before being named CSO in 2011. Increasingly, however, external hires are being made with organisations increasingly searching for more high-profile leading voices in the ESG forum.

In February 2021, JP Morgan hired former British high-profile Labour politician Chuka Umunna while just last month hotel chain Accor hired high-profile French politician Brune Poirson, who has previously championed the anti-waste law within the French government and was secretary of state for the environmental transition for three years.  


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