May 19, 2020

Air Canada and IBS Software partner for customer loyalty program

Air Canada
Technology
IBS Software
tarvicn vicn
2 min
Air Canada and IBS Software partner for customer loyalty program

Canada’s national carrier selected IBS Software as its technology partner for its new customer loyalty program.

The program, which will launch in 2020, will see Air Canada use IBS’s iFly Loyalty Suite to power it.

“Air Canada has promised customers a new, industry-leading loyalty program in 2020 that will offer additional earning and redemption opportunities, more personalized service and an enhanced digital experience,” commented Catherine Dyer, Senior Vice President and Chief Information Officer of Air Canada.

“Fulfilling these commitments requires having a modern, flexible and secure platform in place to support our program, and we have found the ideal solution through this partnership.”

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“This strategic partnership, supporting one of the industry's most exciting and innovative aviation loyalty projects, is a testimony to the growing acceptance of iFly Loyalty as a key enabler to provide members with more value-added options,” remarked Marcus Puffer, Vice President and Head of Loyalty Management Solutions at IBS Software.

“Our record of delivering innovative technology solutions to our customers, as well as the professionalism and commitment of our people has made us a trusted transformation partner among some of the iconic names in the industry.”

“The association will help Air Canada transform their loyalty proposition to be among the most innovative programs globally.”

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May 14, 2021

Driving Federal IT Transformation

U.S Air Force
Dell
Dell Technologies
2 min
Dell Technologies and the USAF: partners in IT modernization.

Dell Technologies and the U.S. Air Force have a longstanding partnership. On several programs of record, Dell Technologies supports mission-oriented areas, including providing data-centric applications for platforms that the Air Force leverages in testing and operations. For example, certain high-performance jet fighters rely on Dell Technologies software that helps provide critical information about aircraft performance to the service and the aircraft manufacturer. After a test flight, data modules gathered from the aircraft’s sensors are downloaded, processed and analyzed to provide critical insights.

The Air Force has also made a concerted effort to drive technology to the edge so that warfighters can gain value from their data where it lives. Dell Technologies is enabling dynamic decision-making at the edge, where collection, management, analysis, and the distribution of data is critical. Dell Technologies’ software factories are supporting some of the largest Air Force programs, like Kessel Run and Kobayashi Maru.

Kobayashi Maru is a cloud-based program designed to modernize the way the Air Force (now the U.S. Space Force) interacts with its allies. By the time Kobayashi Maru was a program, the service had a year or two of experience with the highly successful Kessel Run. According to the Air Force, this continuous user-centered approach enabled warfighters to quickly evaluate software improvements, provide direct feedback to Kessel Run developers, and rapidly iterate the software to provide maximum value and impact. Kobayashi Maru operates under the same principle: the existing software procurement process is too slow to satisfy requirements, so leverage best practices and partner with industry (in this case, Dell Technologies) to get new systems into the field as quickly as possible.

The U.S. Air Force is committed to IT modernization, as exemplified by its ability to embrace change and transformation in how critical systems are procured and deployed. And Dell Technologies is committed to supporting the Air Force in its endeavors, so the service will always be ready for what’s next.

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