May 19, 2020

Canadian companies know the business of cloud phone systems

Canadian business
small businesses
Adam Groff
3 min
Canadian companies know the business of cloud phone systems

More and more Canadian companies are trading in their landlines for the convenience of cloud-based business phone systems.

From the ease of use to the affordability, cloud systems are sweeping the business world.

Here are just a few reasons why Canadian companies are turning to the cloud when it comes to making calls:

Cloud-based business phone systems in Canada

Cloud-based phone systems are gaining popularity in countries all across the world and Canada is no exception.

According to a recent report from Infonetics, worldwide cloud-based business phone system sales will reach $90 billion by 2018.

RELATED TOPIC: Some Canadian businesses going to new heights with the cloud

The majority of these sales will come from businesses in the United States, Europe and Canada.

Likewise, the use of cloud-based phone services for Canadian companies is expected to spike by 23% in the coming years.

The increase in popularity of cloud phone systems all has to do with the benefits it provides companies in Canada.

Hassle-free installation

One of the biggest business benefits of a cloud-based system is the ease of installation. Because the system runs off an existing Internet connection, there are no wires or lines to run.

RELATED TOPIC: Is your business connecting with the cloud?

Likewise, there's virtually no hardware to install depending on whether companies want desktop phones or note.

As the following article looks at, companies that choose to install cloud business phone systems experience less downtime in terms of the installation process and system upgrades.

Cloud-based systems are basically plug-and-play, which means companies can stay on track and take advantage of their new systems within minutes of installation.

RECENT TOPIC: Minimum wage could be on the rise in Canada – Who will benefit and who will suffer?

Unparalleled scalability

Companies grow and expand all the time, which is why it's convenient to have a phone system that can easily adapt to change. Cloud-based systems can scale to meet the need of growing Canadian companies.

Whether a company needs to add more on-site telephones in the office or add more mobile users to the system, cloud systems can handle the change instantaneously. This is especially beneficial to employees who are in the field and hardly ever at their desks.


Although it may seem like the technology behind cloud-based phone systems is expensive, it's actually a fraction of the cost of traditional phone lines. Many cloud phone system providers offer flexible contracts and low rates.

Likewise, because there's no equipment to maintain, companies save on IT maintenance costs as well.

Whether Canadian companies want to pay month to month or on weekly basis, cloud-base phone systems are a cost-effective way for companies to communicate.

Increased productivity

When a company's phone system manages itself, it helps employees concentrate on the job at hand, which improves productivity.

Cloud-based phone systems improve communication and customer satisfaction by allowing employees to better connect with customers and clientele.

In addition, because cloud-based business phone systems work seamlessly with mobile devices, employees can stay connected with customers no matter where they are. This means employees can stay productive and complete tasks even when they're away from the office.

From the scalability to the ease of installation, it's plain to see why some Canadian companies are going the cloud-based phone system route.

RECENT TOPIC: How small businesses can protect themselves from legal disputes with customers

Let's Connect!


Read the latest edition of Business Review Canada!

About the Author: Adam Groff is a freelance writer and creator of content. He writes on a variety of topics including the cloud and communications

Share article

Jun 18, 2021

Intelliwave SiteSense boosts APTIM material tracking

3 min
Intelliwave Technologies outlines how it provides data and visibility benefits for APTIM

“We’ve been engaged with the APTIM team since early 2019 providing SiteSense, our mobile construction SaaS solution, for their maintenance and construction projects, allowing them to track materials and equipment, and manage inventory.

We have been working with the APTIM team to standardize material tracking processes and procedures, ultimately with the goal of reducing the amount of time  spent looking for materials. Industry studies show that better management of materials can lead to a 16% increase in craft labour productivity.

Everyone knows construction is one of the oldest industries but it’s one of the least tech driven comparatively. About 95% of Engineering and Construction data captured goes unused, 13% of working hours are spent looking for data and around 30% of companies have applications that don’t integrate. 

With APTIM, we’re looking at early risk detection, through predictive analysis and forecasting of material constraints, integrating with the ecosystem of software platforms and reporting on real-time data with a ‘field-first’ focus – through initiatives like the Digital Foreman. The APTIM team has seen great wins in the field, utilising bar-code technology, to check in thousands of material items quickly compared to manual methods.

There are three key areas when it comes to successful Materials Management in the software sector – culture, technology, and vendor engagement.

Given the state of world affairs, access to data needs to be off site via the cloud to support remote working conditions, providing a ‘single source of truth’ accessed by many parties; the tech sector is always growing, so companies need faster and more reliable access to this cloud data; digital supply chain initiatives engage vendors a lot earlier in the process to drive collaboration and to engage with their clients, which gives more assurance as there is more emphasis on automating data capture. 

It’s been a challenging period with the pandemic, particularly for the supply chain. Look what happened in the Suez Canal – things can suddenly impact material costs and availability, and you really have to be more efficient to survive and succeed. Virtual system access can solve some issues and you need to look at data access in a wider net.

Solving problems comes down to better visibility, and proactively solving issues with vendors and enabling construction teams to execute their work. The biggest cause of delays is not being able to provide teams with what they need.

On average 2% of materials are lost or re-ordered, which only factors in the material cost, what is not captured is the duplicated effort of procurement, vendor and shipping costs, all of which have an environmental impact.

As things start to stabilise, APTIM continues to utilize SiteSense to boost efficiencies and solve productivity issues proactively. Integrating with 3D/4D modelling is just the precipice of what we can do. Access to data can help you firm up bids to win work, to make better cost estimates, and AI and ML are the next phase, providing an eco-system of tools.

A key focus for Intelliwave and APTIM is to increase the availability of data, whether it’s creating a data warehouse for visualisations or increasing integrations to provide additional value. We want to move to a more of an enterprise usage phase – up to now it’s been project based – so more people can access data in real time.


Share article