Canadian Customers of Best Buy and Tivo at Risk from Massive Email Hack
Written BY: Brett Booen
Epsilon, a Dallas-based provider of permission based email services, was hacked starting last Wednesday. Email addresses from Canadian customers of large corporations such as Best Buy and Tivo as well as others were stolen in a massive breach.
Large corporations that have been affected started informing customers by email last Friday.
“On March 31, we were informed by Epsilon, a company we use to send emails to our customers, that files containing the email addresses of some Best Buy customers were accessed without authorization,” said an official Best Buy email sent to customers.
Epsilon informed corporations that the breach only accessed customer email addresses and that no other information was acquired.
“A rigorous assessment determined that no other personal identifiable information associated with those names was at risk. A full investigation is currently underway,” said an Epsilon press release”
Customers may receive spam emails as a result of the hack and are therefore being informed to be wary of emails sent from unknown addresses and cautious when opening links or attachments. It is speculated that hackers may try to use the emails in “phishing” attempts by using authentic looking emails to acquire sensitive customer information such as usernames, passwords, credit card details, etc.
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Additionally, the breach also has affected companies and corporations based in the US. These include JPMorgan Chase, Capital One, Barclays Bank, Citigroup, Walgreens, LL Bean, Ritz-Carlton, Marriot Rewards, Brookstone, Disney Destination, New York & Company, Home Shopping Network, Kroger and Robert Half.
Epsilon is a unit of Alliance Data Co that sends 40 billion emails annually for 2500 clients.
Intelliwave SiteSense boosts APTIM material tracking
“We’ve been engaged with the APTIM team since early 2019 providing SiteSense, our mobile construction SaaS solution, for their maintenance and construction projects, allowing them to track materials and equipment, and manage inventory.
We have been working with the APTIM team to standardize material tracking processes and procedures, ultimately with the goal of reducing the amount of time spent looking for materials. Industry studies show that better management of materials can lead to a 16% increase in craft labour productivity.
Everyone knows construction is one of the oldest industries but it’s one of the least tech driven comparatively. About 95% of Engineering and Construction data captured goes unused, 13% of working hours are spent looking for data and around 30% of companies have applications that don’t integrate.
With APTIM, we’re looking at early risk detection, through predictive analysis and forecasting of material constraints, integrating with the ecosystem of software platforms and reporting on real-time data with a ‘field-first’ focus – through initiatives like the Digital Foreman. The APTIM team has seen great wins in the field, utilising bar-code technology, to check in thousands of material items quickly compared to manual methods.
There are three key areas when it comes to successful Materials Management in the software sector – culture, technology, and vendor engagement.
Given the state of world affairs, access to data needs to be off site via the cloud to support remote working conditions, providing a ‘single source of truth’ accessed by many parties; the tech sector is always growing, so companies need faster and more reliable access to this cloud data; digital supply chain initiatives engage vendors a lot earlier in the process to drive collaboration and to engage with their clients, which gives more assurance as there is more emphasis on automating data capture.
It’s been a challenging period with the pandemic, particularly for the supply chain. Look what happened in the Suez Canal – things can suddenly impact material costs and availability, and you really have to be more efficient to survive and succeed. Virtual system access can solve some issues and you need to look at data access in a wider net.
Solving problems comes down to better visibility, and proactively solving issues with vendors and enabling construction teams to execute their work. The biggest cause of delays is not being able to provide teams with what they need.
On average 2% of materials are lost or re-ordered, which only factors in the material cost, what is not captured is the duplicated effort of procurement, vendor and shipping costs, all of which have an environmental impact.
As things start to stabilise, APTIM continues to utilize SiteSense to boost efficiencies and solve productivity issues proactively. Integrating with 3D/4D modelling is just the precipice of what we can do. Access to data can help you firm up bids to win work, to make better cost estimates, and AI and ML are the next phase, providing an eco-system of tools.
A key focus for Intelliwave and APTIM is to increase the availability of data, whether it’s creating a data warehouse for visualisations or increasing integrations to provide additional value. We want to move to a more of an enterprise usage phase – up to now it’s been project based – so more people can access data in real time.