EPIC IO Breaks boundaries with Dell
Epic IO, the newly-formed holding company that combines two technology innovators, namely Intellisite and Broadsky Networks, is at the cutting edge of AI innovations for smart communities through its collaborative partnership with Dell.
Currently, IntelliSite is a leader in the space of AI and IoT solutions, helping customers implement and manage solutions that provide business insights based on real-time data.
Meanwhile, Broad Sky Networks provides next-gen, business-class wireless internet service specializing in emerging 5G wireless and global wireless connectivity. Together, EPIC IO is focused on delivering a smarter, safer, and more connected world.
Epic IO attributes much of its success to its partnership with Dell. Ken Mills, the technology company’s CEO and founder, explains, "Dell are committed to creating a better world through technology. Even though we are much, much smaller than them, I think that we have a responsibility and an opportunity to do that with our technology too.”
He continues, “We are very interested in building solutions and software hardware technologies that are used to drive a better, safer, smarter, more connected world."
One of Broad Sky's specialities is machine to machine (M2M) solutions. The service gathers data, analyses it and then performs actions based on the information it processes. It’s use case applications extend across multiple industries, especially since data-driven information has undergone a shift since the pandemic.
Intellisite smart communities
Epic IO's unique combination of services isn't just about facilitating the needs of businesses. It is also about the potential to improve living conditions, the environment and even education, through the power of connectivity. This is one of the company's major projects for 2021.
"I don't like the term 'smart cities' because it's not accurate," Mills says, adding. "Smart technology can be applied to all sorts of communities - from villages in India and to university campuses - anywhere in the world where people are gathering. The term city implies that only metropolitan areas would benefit from such connectivity."
How changing your company's software code can prevent bias
Two-third of tech professionals believe organizations aren’t doing enough to address racial inequality. After all, many companies will just hire a DEI consultant, have a few training sessions and call it a day.
Wanting to take a unique yet impactful approach to DEI, Deltek, the leading global provider of software and solutions for project-based businesses, took a look at and removed all exclusive terminology in their software code. By removing terms such as ‘master’ and ‘blacklist’ from company coding, Deltek is working to ensure that diversity and inclusion are woven into every aspect of their organization.
Business Chief North America talks to Lisa Roberts, Senior Director of HR and Leader of Diversity & Inclusion at Deltek to find out more.
Why should businesses today care about removing company bias within their software code?
We know that words can have a profound impact on people and leave a lasting impression. Many of the words that have been used in a technology environment were created many years ago, and today those words can be harmful to our customers and employees. Businesses should use words that will leave a positive impact and help create a more inclusive culture in their organization
What impact can exclusive terms have on employees?
Exclusive terms can have a significant impact on employees. It starts with the words we use in our job postings to describe the responsibilities in the position and of course, we also see this in our software code and other areas of the business. Exclusive terminology can be hurtful, and even make employees feel unwelcome. That can impact a person’s desire to join the team, stay at a company, or ultimately decide to leave. All of these critical actions impact the bottom line to the organization.
Please explain how Deltek has removed bias terminology from its software code
Deltek’s engineering team has removed biased terminology from our products, as well as from our documentation. The terms we focused on first that were easy to identify include blacklist, whitelist, and master/slave relationships in data architecture. We have also made some progress in removing gendered language, such as changing he and she to they in some documentation, as well as heteronormative language. We see this most commonly in pick lists that ask to identify someone as your husband or wife. The work is not done, but we are proud of how far we’ve come with this exercise!
What steps is Deltek taking to ensure biased terminology doesn’t end up in its code in the future?
What we are doing at Deltek, and what other organizations can do, is to put accountability on employees to recognize when this is happening – if you see something, say something! We also listen to feedback our customers give us and have heard their feedback on this topic. Those are both very reactive things of course, but we are also proactive. We have created guidance that identifies words that are more inclusive and also just good practice for communicating in a way that includes and respects others.
What advice would you give to other HR leaders who are looking to enhance DEI efforts within company technology?
My simple advice is to start with what makes sense to your organization and culture. Doing nothing is worse than doing something. And one of the best places to start is by acknowledging this is not just an HR initiative. Every employee owns the success of D&I efforts, and employees want to help the organization be better. For example, removing bias terminology was an action initiated by our Engineering and Product Strategy teams at Deltek, not HR. You can solicit the voices of employees by asking for feedback in engagement surveys, focus groups, and town halls. We hear great recommendations from employees and take those opportunities to improve.