Gartner: six trends to impact tech providers through to 2025
In order to adapt and thrive, Gartner has identified in its latest report - - six trends that will impact tech providers through to 2025, that organisations will need to tackle in order to avoid a struggle to survive.
“Impact from six forces are already being felt by providers today, but over the next five years Gartner expects these forces to accelerate trends and pose problems that will demand providers create new models, products and relationships to survive and ultimately succeed,” commented Rajesh Kandaswamy, research vice president at Gartner.
- Geopolitics and world events
Identified as the most significant geopolitical risks when it comes to the impact of global markets by Gartner, the company states that increasing global trade tensions, alongside the battles between the US and China will be significant influencers when it comes to product strategies, customer acquisition, business performance management and corporate development.
“TSPs expecting to approach global markets in 2025 as they do in 2020 will be displaced by competition that incorporates these new realities into their business and operating models,” comments Garnter, who also predicts that by 2025, loneliness, collaboration and communication obstacles will be the top workplace struggle for 50% of remote workers as a result of COVID-19.
- Evolving customer demand and expectations
Another trend which technology providers must be adaptable to is changing buyers and buying conditions as a result of transformed organisations and technology buyers.
“Business-driven and line of business (LOB)-resident technology buyers will drive more purchases, hastening moves to cloud products and platforms, investing more in automation and online interactions in order to optimize business processes and compete more effectively,” commented Gartner.
Additionally Garnter predicts that those who can’t provide customers with a clear and upfront picture of their solution's value will fail to grow or renew their customers.
- Emerging technologies and trends
While emerging technologies enable technology providers to enter into new markets, strengthen their products and services, become more efficient and battle competition, the technologies come with both opportunities and challenges.
Gartner identifies that “the right levels of investments in the right emerging technologies at the right time are crucial for creating and capturing the most value from them.”
- Changing industry dynamics
In the next five years Gartner predicts that changing industry dynamics will force providers to “adjust their strategies, routes to market, and their willingness to simultaneously collaborate and compete with other providers. Changing industry dynamics and rapid development cycles make the dedicated pursuit of competitive intelligence an absolute must for technology providers.”
Gartner highlights that technology providers should be prepared for new and different types of competitors, and begin to consider new ways of staying competitive.
- New and old entrant challenges
“Changing industry dynamics and rapid development cycles make the dedicated pursuit of competitive intelligence an absolute must for technology providers,” commented Garnter.
However, the company also reported that having a list of known competitors is no longer enough, technology providers must also be mindful of new entrants. Some industries may even see providers in adjacent markets move into new markets to grow their revenue and mind share.
“Through 2025, technological advancements, availability of capital and shorter development cycles will provide opportunities for innovative vendors leveraging disruptive business models,” commented Gartner, who predicts that by 2025 fast growing, major technology providers will generate 50% of revenue from generative or platform business models that leverage cloud computing solutions.
Dr Peng Wei: Designing the Future of Autonomous Aircraft
Air traffic is expected to double by 2037. According to the International Air Transport Association (IATA), the world will need 37,000+ new passenger and freight aircraft, and more than half a million new pilots—unless we come up with another solution. Right now, a George Washington University School of Engineering and Applied Science professor, Dr Peng Wei, is starting to research autonomous electric aircraft design.
NASA will fund the research, which will study how to minimise risks for electric vertical take-off and landing (eVTOL). As Airbus states: ‘Autonomous technologies also have the potential to improve air traffic management, enhance sustainability performance and further improve aircraft safety’.
Who is Dr Wei?
An assistant professor of Mechanical and Aerospace Engineering, Dr Wei has researched aircraft control, optimisation, and AI and ML applications in aviation. Over the next three years, he’ll lead the US$2.5mn NASA grant project in collaboration with researchers from Vanderbilt, the University of Texas at Austin, and MIT’s Lincoln Lab.
Why is His Research Important?
Even though the wide adoption of self-piloting cars, much less aircraft, is still far down the road, technologies that Dr Wei and his colleagues are researching will form the commercial transport of the future. But aviation manufacturers, in order to produce autonomous aircraft, will have to meet extremely high safety standards.
‘The key challenge for self-piloting capabilities is how the system reacts to unforeseen events’, said Arne Stoschek, Wayfinder Project Executive at Acubed. ‘That’s the big jump from automated to autonomous’. In the air, AI-piloted aircraft will have to manoeuvre around adverse weather conditions, such as wind and storms, and other high-altitude risks, such as GPS hacking, cyberattacks, and aircraft degradation. And the stakes are high.
‘If a machine learning algorithm makes a mistake in Facebook, TikTok, Netflix —that doesn't matter too much because I was just recommended a video or movie I don't like’, Dr Wei said. ‘But if a machine learning algorithm mistake happens in a safety-critical application, such as aviation or in autonomous driving, people may have accidents. There may be fatal results’.
What Are His Other Projects?
In addition to the new NASA research, Dr Wei has been awarded three other grants to pursue AI-piloted aircraft:
- A 2-year grant from the Federal Aviation Administration (FAA) in conjunction with West Virginia University and Honeywell Aerospace to investigate “learning-based” aviation systems
- A six-month SBIR Phase I NASA award with Intelligent Automation to mitigate airspace congestion at vertiports—the electric craft version of airports.
- A 1-year collaborative grant with the University of Virginia and George Mason University from the Virginia Commonwealth Cyber Initiative (CCI) to develop anti-cyber attack technologies and aviation video systems
Research like NASA and Dr Wei’s three-year programme will help improve how AI reacts and adapts to challenging air conditions. In coming years, autonomous aircraft will likely take off slowly, starting with small package delivery, then upgraded drones, and finally commercialised aircraft. But congestion issues will worsen until autonomous aircraft are the best alternative.
According to BBC Future, by 2030, commuters will spend nearly 100 hours a year in Los Angeles and Moscow traffic jams, and 43 cities will be home to more than 10 million people. The final verdict? Bring on the AI-operated transit.