Kyndryl appoint Matt Milton as President of U.S. Business
Kyndryl, the independent public company that will be created following the separation of IBM's Managed Infrastructure Services business, announced that it has appointed Matt Milton as Kyndryl's President in the US.
Milton is currently General Manager, Financial Services Market, for IBM Global Technology Services, Americas. He is responsible for partnering with financial industry organisations to leverage data, cloud, cognitive and security technologies to modernise and run critical infrastructure. In this role, Mr. Milton has extensive experience creating strategic partnerships that create long-term value for both parties. He has been with IBM for nearly 20 years and was previously General Manager for the Communications market in the Americas.
"Supporting our customers' technological transformations is a great responsibility because these are the vital systems that power human progress," said Mr. Milton. "I am thrilled to lead the world-class U.S. team for Kyndryl. Together we will partner with customers to address their toughest challenges and modernise and run their most essential infrastructure."
Kyndryl also announced it will create an integrated global practice for customers, combining managed services, advisory services and implementation. The company is organizing into six global practices, including Cloud; Core Enterprise & zCloud; Applications, Data & AI; Digital Workplace; Security & Resiliency; and Network & Edge.
"Kyndryl will organise around our customers and ensure we are providing access to senior leadership and the best talent and skills in each market," said Kyndryl Chief Executive Officer Martin Schroeter. "I am pleased that Matt will lead our team in the U.S., a key market for Kyndryl. He is an inspiring leader who is committed to helping our customers reach their peak digital performance and achieve their biggest ambitions."
Some other members of the senior leadership team include:
Martin Schroeter, Chief Executive Officer - Martin was named the inaugural CEO of Kyndryl in January 2021. Previously Martin served as IBM’s Senior Vice President, Global Markets, between January 2018 and April 2020. In that role, he had responsibility for IBM’s global sales, customer relationships and satisfaction and worldwide geographic operations. He also oversaw IBM’s marketing and communications functions and was responsible for building the company’s brand and reputation globally.
Michael Bradshaw, Chief Information Officer at Kyndryl - Michael comes to Kyndryl from NBC Universal, where he spent nearly five years as executive vice president and Chief Information Officer, leading the organization's global IT operations, and overseeing NBC Universal's tech infrastructure, applications and IT strategy.
Elly Keinan, Group President - Elly was most recently a venture partner at Pitango Venture Capital, Israel’s leading venture capital group, focused on scaling the success of growth stage technology companies. Prior to this, he served as General Manager of IBM North America and Chairman of IBM Japan, and held top leadership roles in Latin America and Europe.
Maria Bartolome Winans, Chief Marketing Officer - Maria B. Winans, is a recognised expert in data-driven marketing, brand engagement and proactive demand generation. Maria came to Kyndryl after a 25-year career at IBM, most recently as CMO for IBM Americas where she oversaw all marketing professionals and activities across North America, Canada and Latin America.
Ivy.ai’s new chatbot streamlines resources and policies
Ivy.ai, a creator of AI chatbots for higher education, is offering a chatbot that helps institutions streamline name, image, and likeness policies for athletic programmes.
This solution will allow athletic departments to dramatically reduce inbound inquiries while answering inquiries related to compliance, financial aid impact, how-to documents, and best practice training videos.
It will allow institutions to condense information in a way that is easily accessible and eliminates the need for student-athletes to read complicated manuals. Institutions can also engage with student-athletes via a real-time feedback loop to see which topics truly matter and what needs further clarification. This allows administrators to be proactive and provide a competitive edge in recruiting.
Helping institutions connect their students with information
“Athletic departments at colleges and universities are overwhelmed by the challenges posed by the name, image and likeness legislation,” said Mary Frances Coryell, Vice President of Strategic Alliances and Partnership.
“Ivy.ai is uniquely positioned in the market to help institutions connect their student-athletes with policies and information related to NIL such as state laws, restrictions and relevant contacts. Our chatbot can digest all relevant policy information and provide answers to student-athletes at any time on any device. We expect the NIL market to move quickly, so student-athletes deserve the answers on their terms, rather than exclusively during work hours.”
Primary use cases for the chatbot include:
- Answering commonly asked questions related to name, image and likeness
- Communicate policies such as state laws, restrictions and compliance regulations
- Provide contact information for various advisors and agencies
- Connect training materials for athletes to improve their branding
- Engage in two-way reactive and proactive communication to keep policies student-centric
Back in March 2020, the company offered schools a free COVID-19 Response System, including a customisable COVID-19 Response Bot, a human-to-human live chat system and an SMS Text platform. These services are offered completely free of charge.
"The customisable COVID-19 Response Bot will help schools connect their students with important information, such as the school's operational status, where to go for treatment, and what to do to help reduce the risk of spreading the virus. We already added that information to all of our clients' AI chatbots, and we found that in many cases students needed additional support. That's why we're including our human-to-human Live Chat system in this offer. The SMS Text platform can be used to drive awareness to this communications channel for your students." said Mark McNasby, CEO of Ivy.ai.