Microsoft focuses on Europe to expand its cloud offering
Microsoft is investing heavily in cloud computing across Europe, and CEO Satya Nadella plus President Brad Smith have been touring the continent extolling the company’s latest virtues.
According to Nadella, the American software giant has more than doubled its cloud capacity in Europe over the past 12 months, and invested $3 billion to date. The company plans to deliver its Microsoft Cloud services from French datacenters as of next year. These latest investments will aid some of Microsoft’s biggest customers – including the UK’s Ministry of Defence, the Renault-Nissan Alliance, Ireland’s Health Service Executive, and ZF Germany – to innovate and lead in their various industries.
Microsoft Cloud services are currently available from UK and German datacenters, and the French addition will further cement the company’s presence in Europe. There are also now hubs in the Netherlands, Ireland, Austria, and Finland.
Nadella and Smith are pressing heavily forward with their vision of a global service. Microsoft has released a new book entitled ‘A Cloud for Global Good’, further outlining its commitment to making the cloud more trusted, responsible, and inclusive.
“We continue to invest heavily in cloud infrastructure to meet the growing demand from European customers and partners,” said Nadella. “Building a global, trusted, intelligent cloud platform is core to our mission to empower every person and organization on the planet to achieve more. There’s never been a better time for organizations across Europe to seize new growth and opportunity with the Microsoft Cloud.”
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Ivy.ai’s new chatbot streamlines resources and policies
Ivy.ai, a creator of AI chatbots for higher education, is offering a chatbot that helps institutions streamline name, image, and likeness policies for athletic programmes.
This solution will allow athletic departments to dramatically reduce inbound inquiries while answering inquiries related to compliance, financial aid impact, how-to documents, and best practice training videos.
It will allow institutions to condense information in a way that is easily accessible and eliminates the need for student-athletes to read complicated manuals. Institutions can also engage with student-athletes via a real-time feedback loop to see which topics truly matter and what needs further clarification. This allows administrators to be proactive and provide a competitive edge in recruiting.
Helping institutions connect their students with information
“Athletic departments at colleges and universities are overwhelmed by the challenges posed by the name, image and likeness legislation,” said Mary Frances Coryell, Vice President of Strategic Alliances and Partnership.
“Ivy.ai is uniquely positioned in the market to help institutions connect their student-athletes with policies and information related to NIL such as state laws, restrictions and relevant contacts. Our chatbot can digest all relevant policy information and provide answers to student-athletes at any time on any device. We expect the NIL market to move quickly, so student-athletes deserve the answers on their terms, rather than exclusively during work hours.”
Primary use cases for the chatbot include:
- Answering commonly asked questions related to name, image and likeness
- Communicate policies such as state laws, restrictions and compliance regulations
- Provide contact information for various advisors and agencies
- Connect training materials for athletes to improve their branding
- Engage in two-way reactive and proactive communication to keep policies student-centric
Back in March 2020, the company offered schools a free COVID-19 Response System, including a customisable COVID-19 Response Bot, a human-to-human live chat system and an SMS Text platform. These services are offered completely free of charge.
"The customisable COVID-19 Response Bot will help schools connect their students with important information, such as the school's operational status, where to go for treatment, and what to do to help reduce the risk of spreading the virus. We already added that information to all of our clients' AI chatbots, and we found that in many cases students needed additional support. That's why we're including our human-to-human Live Chat system in this offer. The SMS Text platform can be used to drive awareness to this communications channel for your students." said Mark McNasby, CEO of Ivy.ai.