Jul 5, 2021

Pax8: Perfect wingman for your digital journey

Pax8
Liberty Global
3 min
Fuelled by a born-in-the cloud platform, Pax8 empowers its partners to achieve growth with cloud technology

Looking for a modern cloud solution? Pax8 simplifies the way you buy, sell, and manage cloud solutions - making the Denver-based company the perfect Wingman for your digital journey.

The born-in-the-cloud company is powered by its award-winning Pax8 Platform that seamlessly delivers cloud solutions from a modern marketplace offering consolidated billing, automated provisioning, and industry-leading Professional Services Automation (PSA) integrations.

The technology is backed with enhanced support, educational programs, and dedicated resources.

The Wingman Partner Program ensures Pax8 is with you at every step during your cloud-buying journey,  which is important today as 73% of companies would prefer to buy through a marketplace, according to Ryan Walsh, Chief Operating Officer at Pax8.

“That's an important statistic to note relative to what our Platform does because it was custom-built to enable partner success throughout their cloud buying journey. Many of our partners service small to mid sized businesses and are looking for an automated and simplified way of doing business, and that is what the Pax8 Platform offers,” said Walsh. 

“We believe in offering the best partner experience, and that means riding shotgun with an IT professional so they can achieve success.”  

Walsh pointed out that Accenture predicts 76% of CEOs expect business models to be unrecognizable in five years and the big driver of that will be ecosystems. “It is time to embrace ecosystems like Pax8, as this will accelerate your business growth,” said Walsh.

Since it was founded in 2012, the Colorado-based company offers innovative solutions to partners, which include:

  • Simplified cloud management—The platform integrates with Autotask, ConnectWise, Kaseya, RepairShopr, Syncro, and Tigerpaw, so clients can manage everything from their preferred PSA tool.
  • Consolidated billing—Consolidation of monthly, annual, and usage-based billing into a single invoice to save you time.
  • Instant solutions— Pax8 integrates with all their vendors’ APIs to automate the process and offer provisioning within seconds of ordering.

Pax8, which combines the Latin word for ‘peace’ with eight, the luckiest number in Chinese business, has gained the competitive edge by listening to their partners. “We have a very agile team that pushes updates to our platform weekly,” said Nick Heddy, Chief Revenue Officer at Pax8. “We spend a lot of time talking to our partners to develop solutions to their challenges, which is a strategic part of our roadmap.”

“When you think about your business and how it could be unrecognizable within a very short period, it is important to find a marketplace, understand the players in your ecosystem, and adjust your go-to-market strategy,” said Heddy.

Liberty Global Ventures was an early investor in Pax8. “It is a fantastic partnership,” said Heddy. “They have connected us to influential companies and opened doors for Pax8 worldwide.”

Pax8 acquired Wirehive in January 2021, which has given them a foothold in the UK. “We have hired more than 400 people since the pandemic began and will continue to be agile and adapt to the evolving market conditions,” said Heddy. “Pax8 is a cross between the human touch and leading technology innovations.”

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Jul 18, 2021

Ivy.ai’s new chatbot streamlines resources and policies

businesschief
AI
Technology
Sports
2 min
Ivy.ai can streamline resources and policies related to name, image and likeness through its chatbot to provide a seamless experience for student-athletes

Ivy.ai, a creator of AI chatbots for higher education, is offering a chatbot that helps institutions streamline name, image, and likeness policies for athletic programmes. 

This solution will allow athletic departments to dramatically reduce inbound inquiries while answering inquiries related to compliance, financial aid impact, how-to documents, and best practice training videos.

It will allow institutions to condense information in a way that is easily accessible and eliminates the need for student-athletes to read complicated manuals. Institutions can also engage with student-athletes via a real-time feedback loop to see which topics truly matter and what needs further clarification. This allows administrators to be proactive and provide a competitive edge in recruiting. 

 

Helping institutions connect their students with information

 

“Athletic departments at colleges and universities are overwhelmed by the challenges posed by the name, image and likeness legislation,” said Mary Frances Coryell, Vice President of Strategic Alliances and Partnership. 

“Ivy.ai is uniquely positioned in the market to help institutions connect their student-athletes with policies and information related to NIL such as state laws, restrictions and relevant contacts. Our chatbot can digest all relevant policy information and provide answers to student-athletes at any time on any device. We expect the NIL market to move quickly, so student-athletes deserve the answers on their terms, rather than exclusively during work hours.”
 

Primary use cases for the chatbot include:

  • Answering commonly asked questions related to name, image and likeness
  • Communicate policies such as state laws, restrictions and compliance regulations
  • Provide contact information for various advisors and agencies
  • Connect training materials for athletes to improve their branding
  • Engage in two-way reactive and proactive communication to keep policies student-centric

 

Back in March 2020, the company offered schools a free COVID-19 Response System, including a customisable COVID-19 Response Bot, a human-to-human live chat system and an SMS Text platform. These services are offered completely free of charge. 


"The customisable COVID-19 Response Bot will help schools connect their students with important information, such as the school's operational status, where to go for treatment, and what to do to help reduce the risk of spreading the virus. We already added that information to all of our clients' AI chatbots, and we found that in many cases students needed additional support. That's why we're including our human-to-human Live Chat system in this offer. The SMS Text platform can be used to drive awareness to this communications channel for your students." said Mark McNasby, CEO of Ivy.ai.

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