Rogers delivers first mobile wallet from Canadian carrier
Rogers announced today that its suretapTM wallet, the first mobile wallet from a carrier in Canada, will be available to customers in the coming weeks. suretapTM wallet will be available on select NFC-enabled smartphones and will offer a co-branded virtual Rogers Prepaid MasterCard and gift cards from select national retailers as the first cards available for download.
“The arrival of our mobile wallet is a major step towards our vision of a mobile experience, where Canadians will quickly and securely access cards they carry in their physical wallet on their smartphone,” said David Robinson, Vice President of Emerging Business at Rogers. “We have built a strong foundation to deliver financial services and mobile commerce solutions, and we will continue to deliver mobile payments experiences that are beneficial for consumers and retailers across Canada.”
Rogers has entered into various strategic relationships within the mobile payment industry, including officially joining forces with MasterCard Canada through a multi-year strategic agreement to support innovation and drive adoption of mobile payments technology across Canada. Through these initiatives, customers who download the suretap Wallet™ will have the ability to add a co-branded virtual Rogers Prepaid MasterCard that can be loaded with funds to use at their favourite retailers across Canada.
The suretapTM wallet will deliver a secure mobile payment experience, safely storing payment card information and passcodes on the secure SIM card in select NFC-enabled smartphones. Customers will have access to additional features within the suretapTM wallet including gifting of gift cards, reloading of prepaid cards, the ability to check account balances, view recent transactions and use location services to find contactless payment terminals nearby. In the near future, additional cards will become available for download including payment cards from multiple banks and payment networks and loyalty cards.
“We designed the suretapTM wallet to deliver a secure mobile payments experience, with an emphasis on the end user and features which enable our customers to take advantage of all the capabilities of today’s smartphones,” said Jeppe Dorff, Vice-President, Transaction Services. “We see this milestone as the first in a series of innovative transactional services we will be offering to our customers in the coming years”.
Last year, Rogers facilitated the first point-of-sale mobile credit card transaction in Canada with CIBC, using the secure SIM card inside an NFC-enabled smartphone. Since then, Canadian’s attitudes towards mobile payments have evolved. According to new Rogers commissioned research from Harris Decima, approximately one third of Canadian smartphone owners have made a mobile payment in the past year and the majority believe mobile payments will save them time in their day.
Additional findings include:
Canadians with NFC-enabled smartphones are quick to adopt mobile payment technology. Over half (51%) of NFC-enabled smartphone users stated that they made a mobile payment in the past year.
Generation Y is leading the mobile wallet revolution. Almost half (46%) of Generation Y admitted to making a financial transaction using their smartphone in the past 12 months.
Canadians want more information about mobile payments. Almost half (47%) of Canadian smartphone owners want more information on how to use mobile payments.
Canadians want mobile payments to be tied to loyalty programs. Almost half (46%) of Canadian smartphone owners would be more likely to use mobile payment applications if a loyalty program were tied to the payment.
Canadians believe mobile payments could save them over 18 hours a year (over 3 minutes a day). The majority (51%) of Canadian smartphone owners estimate that they could save time by using a mobile payment app with an average time-savings of over three minutes a day.
suretapTM wallet will be available for download in the coming weeks on select Android and BlackBerry devices. To learn more about the suretapTM services, compatible devices and to order a suretap-ready SIM Card, visit www.rogers.com/suretap.
How changing your company's software code can prevent bias
Two-third of tech professionals believe organizations aren’t doing enough to address racial inequality. After all, many companies will just hire a DEI consultant, have a few training sessions and call it a day.
Wanting to take a unique yet impactful approach to DEI, Deltek, the leading global provider of software and solutions for project-based businesses, took a look at and removed all exclusive terminology in their software code. By removing terms such as ‘master’ and ‘blacklist’ from company coding, Deltek is working to ensure that diversity and inclusion are woven into every aspect of their organization.
Business Chief North America talks to Lisa Roberts, Senior Director of HR and Leader of Diversity & Inclusion at Deltek to find out more.
Why should businesses today care about removing company bias within their software code?
We know that words can have a profound impact on people and leave a lasting impression. Many of the words that have been used in a technology environment were created many years ago, and today those words can be harmful to our customers and employees. Businesses should use words that will leave a positive impact and help create a more inclusive culture in their organization
What impact can exclusive terms have on employees?
Exclusive terms can have a significant impact on employees. It starts with the words we use in our job postings to describe the responsibilities in the position and of course, we also see this in our software code and other areas of the business. Exclusive terminology can be hurtful, and even make employees feel unwelcome. That can impact a person’s desire to join the team, stay at a company, or ultimately decide to leave. All of these critical actions impact the bottom line to the organization.
Please explain how Deltek has removed bias terminology from its software code
Deltek’s engineering team has removed biased terminology from our products, as well as from our documentation. The terms we focused on first that were easy to identify include blacklist, whitelist, and master/slave relationships in data architecture. We have also made some progress in removing gendered language, such as changing he and she to they in some documentation, as well as heteronormative language. We see this most commonly in pick lists that ask to identify someone as your husband or wife. The work is not done, but we are proud of how far we’ve come with this exercise!
What steps is Deltek taking to ensure biased terminology doesn’t end up in its code in the future?
What we are doing at Deltek, and what other organizations can do, is to put accountability on employees to recognize when this is happening – if you see something, say something! We also listen to feedback our customers give us and have heard their feedback on this topic. Those are both very reactive things of course, but we are also proactive. We have created guidance that identifies words that are more inclusive and also just good practice for communicating in a way that includes and respects others.
What advice would you give to other HR leaders who are looking to enhance DEI efforts within company technology?
My simple advice is to start with what makes sense to your organization and culture. Doing nothing is worse than doing something. And one of the best places to start is by acknowledging this is not just an HR initiative. Every employee owns the success of D&I efforts, and employees want to help the organization be better. For example, removing bias terminology was an action initiated by our Engineering and Product Strategy teams at Deltek, not HR. You can solicit the voices of employees by asking for feedback in engagement surveys, focus groups, and town halls. We hear great recommendations from employees and take those opportunities to improve.