Top 10 Chief Operating Officers in North America
In this month’s Business Chief North America, we’ve taken a look at the top 10 companies based on published annual revenues – but which COOs are driving their success?
10. Amy Bohutinsky, Zillow Group
Having worked in a number of senior level roles at real estate company, Zillow Group, Amy Bohutinsky was appointed Chief Operating Officer in 2015, becoming an established pioneer within the industry. Reporting $1.1bn revenue in 2017, Zillow is gaining significant traction, leading Bohutinsky to further develop the business’ core brand strategy across its diverse portfolio.
9. Belinda Johnson, Airbnb
With bookings growing by up to 150% in 2017, vacation rental company Airbnb has gained significant ground, with $2.6bn in revenue last year. Providing its services to over 191 countries and helping to the business to reach new heights, COO Belinda Johnson aims to bring various teams together, enhance the safety of users, transform the customer experience and deliver essential guidance. As the business has appointed a number of new positions, it has sought to further support its growing customer base, particularly the corporate traveler market, as well as launching team building and meeting services. The company has recently revealed that up to 700,000 companies have had employees sign up and book with Airbnb for Work, due to increased demand for different types of accommodation, alongside services which are flexible and cost efficient.
8. Todd White, Goldcorp
With two decades of experience managing large-scale projects, Todd White was appointed as Goldcorp’s Executive Vice President and COO in 2017. With Goldcorp accumulating $3bn in 2017, White has driven continuous improvement across the Canadian mining business, implementing new technologies and data analytics to drive all corporate and environmental goals. The company has recently achieved its target of $250mn of sustainable efficiencies across its operations. Announcing its aim to develop the first all-electric underground mine at its Borden Gold Project in Ontario, it has also co-hosted the infamous #DisruptMining event to unlock further opportunities. Remaining part of the International Council on Mining and Metals (ICMM), the Mining Association of Canada, the World Gold Council, amongst others, Goldcorp presently operates four mines in Canada, one in Argentina and one in Mexico, as well as two joint venture mines. Additionally, the company is active in nine large-scale districts throughout the Americas.
7. Sheryl Sandberg, Facebook
Accumulating a reported net worth of over $1bn, Facebook’s COO Sheryl Sandberg is one of the most influential women in technology, and helped the business achieve $40bn in revenue in 2017. Part of Facebook’s leadership team since 2008, she has written international bestsellers, such as Lean In and Option B, and led successful discussions on Ted Talk, empowering women to enter the sector and to grab opportunities within the corporate world.
6. Albert Bourla, Pfizer
Known as a key innovator across the healthcare industry, COO at Pfizer, Albert Bourla, led the business to amass a cool $54bn in 2017. Renowned for developing the company’s Patient and Health Impact group, Bourla’s worldwide experience has seen the business increase patient access, develop scalable solutions and drive further success. A Doctor of Veterinary Medicine, Bourla also gained a PhD in the Biotechnology of Reproduction from the Veterinary School of Aristotle University in Greece.
5. John J Mulligan, Target Corporation
Recently announcing its best quarter results this year due to its focus on digital services, popular US retailer Target has seen sale figures rise significantly, with an annual revenue of $72bn announced this year. Driving the business’ store capabilities, as well as its global supply chain, merchandising operations, properties and flight services, Executive Vice President and COO John J Mulligan has worked to streamline the company’s various divisions since 2015. In 2017, Mulligan gained $1mn in salary, with $1.78mn as a bonus, according to proxy statements filed for 2017’s fiscal year. Moving forward, the company has stated that it will continue to look at driving essential cost savings and improving the customer experience and services on offer, whilst renovating all of its stores.
4. Catherine P Bessant, Bank of America
Since 2010, Bank of America’s COO, Catherine Bessant, has sought to enhance the organization’s digital capabilities, providing essential end-to-end solutions for customers in over 30 countries. Achieving $87bn in company revenue in 2017, Bessant is frequently recognized as one of the most powerful women in banking, and has been awarded the North Carolina Order of the Long Leaf Pine, demonstrating her commitment to the state. Leading a team of 100,000 employees, she is passionate about embracing new technologies spanning artificial intelligence and cybersecurity. A key figure in the launch of the Financial Systemic Analysis and Resilience Center to tackle cybercrime, whilst promoting collaboration between the private sector and government agencies, Bessant is also responsible for the launch of the Council on the Responsible Use of Artificial Intelligence, in partnership with Harvard Kennedy School’s Belfer Center for Science and International Affairs.
3. Jonathan C Roberts, CVS Health
Having worked at pharmaceutical giant CVS Health for over 25 years, Jonathan C. Roberts was appointed Executive Vice President and Chief Operating Officer in 2017. Serving over a million patients per annum, the company’s integrated healthcare model has sought to improve patient outcomes, lower ongoing healthcare costs and deliver results across the organization, achieving $185bn in revenue in 2017.
2. Brian Tyler, McKesson
Recently appointed as President and COO, Brian Tyler has sought to bolster the ongoing success of Fortune 500 giant McKesson Corporation. A global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, as well as health IT, Tyler will be a key figure in the business’ global expansion, enhancing its supply chain capabilities and improving patient care, gaining $198bn in revenue in 2017.
1. Jeff Williams, Apple
Gaining worldwide fame within the consumer technology space, from the development of the iPhone to the iconic Apple Watch, technology giant Apple has become an inspiration for start-ups and large corporations alike. Part of the business for over 20 years, Jeff Williams was appointed COO in 2015, and continues to work closely alongside Chief Executive Officer, Tim Cook. This strong partnership has enabled the business gain a staggering $229bn in 2017, with a long-term aim to tap into further markets, such as healthcare. The launch of its own health clinics for employees, as well as the development of a Health Records API (application programming interface) for developers and researchers, shows that no industry is too tough for the company to crack.