GE Healthcare: the future of cybersecurity in healthcare
As the future becomes increasingly more digitally connected, GE Healthcare has launched a new service to help hospitals better protect against cyber threats.
In 2018 alone, 82% of hospital technology experts reported significant security incidents, with the average data breach cost US$7.91mn in the United States.
To help hospitals combat these cybersecurity threats, GE Healthcare has developed a new solution - Skeye - which uses artificial intelligence (AI) and process management tools, to provide proactive monitoring of a hospital's resources and capabilities. Skeye’s monitoring helps detect, analyse and respond to cybersecurity threats and events in real time via a remote security operations center (SOC).
The technology behind the solution
Skeye uses AI to automate connected device inventory and equipment risk profiling across an entire hospital, creating a dynamic management system for device onboarding and decommissioning. AI is also used alongside the SOC to analyse, monitor and manage cybersecurity vulnerabilities.
GE Healthcare describes Skeye as a 360 degree solution that starts with risk assessment, all the way through to real-time networked device discovery, regardless of the age, OEM or operating system of the device. GE Healthcare aims to provide with this solution, complete medical device security assessment to identify risks and vulnerabilities, recommended action plans and advice, as well as execution strategies.
“Our customers need visibility to what medical devices are connected to their networks and the right resources to mitigate potential threats. This new offering provides customers with 360%u02DA threat visibility and a resolution roadmap to help defend and protect against vulnerabilities,” said Matt Silva, Chief Information Security Officer, GE Healthcare. “Our security operations center can augment customers’ in-house security teams by addressing cybersecurity events, as well as providing the latest information on malware and other malicious threats.”
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How changing your company's software code can prevent bias
Two-third of tech professionals believe organizations aren’t doing enough to address racial inequality. After all, many companies will just hire a DEI consultant, have a few training sessions and call it a day.
Wanting to take a unique yet impactful approach to DEI, Deltek, the leading global provider of software and solutions for project-based businesses, took a look at and removed all exclusive terminology in their software code. By removing terms such as ‘master’ and ‘blacklist’ from company coding, Deltek is working to ensure that diversity and inclusion are woven into every aspect of their organization.
Business Chief North America talks to Lisa Roberts, Senior Director of HR and Leader of Diversity & Inclusion at Deltek to find out more.
Why should businesses today care about removing company bias within their software code?
We know that words can have a profound impact on people and leave a lasting impression. Many of the words that have been used in a technology environment were created many years ago, and today those words can be harmful to our customers and employees. Businesses should use words that will leave a positive impact and help create a more inclusive culture in their organization
What impact can exclusive terms have on employees?
Exclusive terms can have a significant impact on employees. It starts with the words we use in our job postings to describe the responsibilities in the position and of course, we also see this in our software code and other areas of the business. Exclusive terminology can be hurtful, and even make employees feel unwelcome. That can impact a person’s desire to join the team, stay at a company, or ultimately decide to leave. All of these critical actions impact the bottom line to the organization.
Please explain how Deltek has removed bias terminology from its software code
Deltek’s engineering team has removed biased terminology from our products, as well as from our documentation. The terms we focused on first that were easy to identify include blacklist, whitelist, and master/slave relationships in data architecture. We have also made some progress in removing gendered language, such as changing he and she to they in some documentation, as well as heteronormative language. We see this most commonly in pick lists that ask to identify someone as your husband or wife. The work is not done, but we are proud of how far we’ve come with this exercise!
What steps is Deltek taking to ensure biased terminology doesn’t end up in its code in the future?
What we are doing at Deltek, and what other organizations can do, is to put accountability on employees to recognize when this is happening – if you see something, say something! We also listen to feedback our customers give us and have heard their feedback on this topic. Those are both very reactive things of course, but we are also proactive. We have created guidance that identifies words that are more inclusive and also just good practice for communicating in a way that includes and respects others.
What advice would you give to other HR leaders who are looking to enhance DEI efforts within company technology?
My simple advice is to start with what makes sense to your organization and culture. Doing nothing is worse than doing something. And one of the best places to start is by acknowledging this is not just an HR initiative. Every employee owns the success of D&I efforts, and employees want to help the organization be better. For example, removing bias terminology was an action initiated by our Engineering and Product Strategy teams at Deltek, not HR. You can solicit the voices of employees by asking for feedback in engagement surveys, focus groups, and town halls. We hear great recommendations from employees and take those opportunities to improve.