How a Barclays-FIS Deal Could Advance the US Finance Market

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James Capolongo, Head of Banking at Barclays, says the company has invested in digital capabilities to simplify processes and improve the customer experience
Barclays and FIS have announced a multi-year deal that could advance banking technology innovation across the US market

Barclays US Consumer Bank has extended its multi-year core banking partnership with fintech leader Financial Information Services (FIS), a move that could signal the bank's intensified focus on scaling its American digital deposits business.

The partnership aims to deepen the existing collaboration which already underpins the bank's growing digital deposits operation and broader modernisation agenda.

With more than US$25bn (£19bn) on deposit, the extension reflects Barclays' strategic commitment to strengthening its technology infrastructure to support continued expansion in the competitive US savings market.

At the heart of the renewed agreement is FIS Profile, a cloud-ready, high-performance core banking platform designed to manage "money at rest" – deposits, accounts and balances – while enabling real-time, multi-currency processing.

The system already powers approximately 30 direct and digital banks globally, providing the scalability and reliability required for growth across competitive deposit markets.

For Barclays, the platform provides the foundational architecture needed to accelerate product launches and enhance customer responsiveness across its digital savings portfolio, which includes tiered savings programmes and a suite of Certificates of Deposit (CDs).

FIS Headquarters in Jacksonvile, Florida. Credit: Gensler

"As we expand our deposits business and bring new products to market, we have invested in digital capabilities and are simplifying our processes to create a better customer experience," says James Capolongo, Head of Banking at Barclays.

"With more than US$25bn on deposit, we require a core platform that can scale with us to best serve our customers as the leading digital banking partner in the US."

Modernising for competitive advantage

The extended partnership positions Barclays to leverage technology as a strategic differentiator in the US deposits market.

FIS Profile's open architecture allows real-time data streaming and seamless integration with Barclays' consumer-facing channels and digital ecosystem.

That connectivity could support the bank's ambitions to accelerate new product launches and improve responsiveness across its US online savings products, creating opportunities for faster time-to-market and more agile product development cycles.

The modernisation extends beyond pure technology implementation.

It plays a role in Barclays' strategic emphasis on experience-led banking, using tools like AI-driven analytics and real-time data integration to create more personalised customer journeys.

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These capabilities could provide Barclays with enhanced visibility into customer behaviour and deposit patterns, enabling more targeted product development and improved customer retention strategies.

"As Barclays positions itself for its next phase of growth, FIS is helping the bank to unlock quick, measurable value throughout its modernisation programme," says Andrew Beatty, Head of Global Banking Cores at FIS.

"From faster product innovation to smarter, AI-powered insights and reducing risk along the way, FIS and Barclays are stepping boldly into the future. After all, modernisation isn't a destination – it's a continuous journey."

Strengthening digital banking credentials

In recent years, Barclays US Consumer Bank has cultivated an online banking footprint centred around convenience and trust.

Its deposits business complements its co-branded credit card portfolio, serving approximately 25 million cardholders across partnerships with 20 leading travel and retail brands in the US.

This dual-line strategy could enhance customer loyalty and deepen engagement across multiple financial touchpoints, creating cross-selling opportunities and improving customer lifetime value.

The extended partnership with FIS therefore strengthens Barclays' position as a digital-first bank, utilising fintech infrastructure to meet evolving demand for secure, agile and scalable banking services.

The relationship demonstrates how traditional banks are increasingly competing on technology capabilities rather than legacy infrastructure advantages.

Andrew Beatty, Head of Global Banking Cores at FIS

Broader implications for banking

The renewed partnership reflects broader market trends reshaping the financial services landscape.

Traditional banks increasingly rely on modular, application programming interface (API)-driven architectures to integrate external innovations while preserving compliance and resilience.

Platforms like FIS Profile enable banks to gain data-led visibility into customer deposits and spending patterns, fuelling agile product development through AI-driven insight generation.

According to Andrew, modernisation no longer ends with migration but evolves through iterative upgrades anchored by analytics and automation.

The integration of deposit operations with digital channels plays into broader open banking and embedded finance movements, promoting more connected customer experiences.

Barclays' adoption of Profile represents both a commitment to infrastructure renewal and a blueprint for how established banks can compete effectively in the increasingly digital US savings market, demonstrating that strategic technology partnerships could be essential for traditional institutions seeking growth in digital channels.

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