May 19, 2020

Converge Technology Solutions expands into US with Software Information Systems acquisition

Amazon Web Services
Software Information Systems
Converge Technology Solutions
Steve Sigg
nat blo
2 min
Converge Technology Solutions expands into US with Software Information Systems acquisition

Converge Technology Solutions, a Toronto-based combined innovation accelerator and foundational infrastructure solutions provider, announced today the acquisition of Software Information Systems, a managed cloud delivery, compute efficiency, network optimization, storage optimization, and IT spend optimization company based in the South-Central United States. Software Information Systems, which reported net a revenue of US$89mn in 2018m, is a 36-year-old technology solutions and services company, collaborating with customers on innovative data center strategy, technology solutions in the cloud or on-premise to help customers drive impactful business results.

President and CEO of Software Information Systems, Steve Sigg, will retain his role, as well as the rest of the company’s executive team. Converge will work in partnership with Sigg in order to incorporate its hybrid IT solutions including identity-based enterprise Blockchain, cognitive, cybersecurity, resiliency managed services and multi-cloud solutions into the service Software Information Systems provides its customers.

"The team at SIS has been committed to assisting our clients understand the challenges and benefits of public, private and hybrid cloud consumption. Our private cloud delivery solutions allow customers to self-provision and manage cross platform capabilities for IaaS, backup, resiliency, and security of their hosted workloads," said Sigg. "We look forward to working with the Converge companies to bring SIS competencies to their clients and introduce the expansive Converge product and service portfolio to our existing clients."

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The acquisition of Software Information Systems is the eighth transaction completed by Converge since the close of 2017. Companies now part of the Converge family include: Corus Group, LLC; Northern Micro, Inc.; 10084182 Canada Inc. operating as Becker-Carroll; Key Information Systems, Inc.; BlueChip Tek, Inc.; Lighthouse Computer Systems, Inc.; and Essex Technology Group, Inc.

Shaun Maine, CEO of Converge said "We are thrilled that Software Information Systems is joining the Converge family of companies. Software Information Systems adds full scale managed services and cross platform cloud solutions, which when combined with the capabilities of Microsoft Azure from Corus; Amazon Web Services from BlueChip Tek; cloud, cognitive and cybersecurity from Essex; and software and Red Hat from Lighthouse add significant capabilities to the Hybrid IT solutions Converge can offer to its customers. This acquisition solidifies Converge as a major Hybrid IT provider in North America."

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Jul 18, 2021

Ivy.ai’s new chatbot streamlines resources and policies

businesschief
AI
Technology
Sports
2 min
Ivy.ai can streamline resources and policies related to name, image and likeness through its chatbot to provide a seamless experience for student-athletes

Ivy.ai, a creator of AI chatbots for higher education, is offering a chatbot that helps institutions streamline name, image, and likeness policies for athletic programmes. 

This solution will allow athletic departments to dramatically reduce inbound inquiries while answering inquiries related to compliance, financial aid impact, how-to documents, and best practice training videos.

It will allow institutions to condense information in a way that is easily accessible and eliminates the need for student-athletes to read complicated manuals. Institutions can also engage with student-athletes via a real-time feedback loop to see which topics truly matter and what needs further clarification. This allows administrators to be proactive and provide a competitive edge in recruiting. 

 

Helping institutions connect their students with information

 

“Athletic departments at colleges and universities are overwhelmed by the challenges posed by the name, image and likeness legislation,” said Mary Frances Coryell, Vice President of Strategic Alliances and Partnership. 

“Ivy.ai is uniquely positioned in the market to help institutions connect their student-athletes with policies and information related to NIL such as state laws, restrictions and relevant contacts. Our chatbot can digest all relevant policy information and provide answers to student-athletes at any time on any device. We expect the NIL market to move quickly, so student-athletes deserve the answers on their terms, rather than exclusively during work hours.”
 

Primary use cases for the chatbot include:

  • Answering commonly asked questions related to name, image and likeness
  • Communicate policies such as state laws, restrictions and compliance regulations
  • Provide contact information for various advisors and agencies
  • Connect training materials for athletes to improve their branding
  • Engage in two-way reactive and proactive communication to keep policies student-centric

 

Back in March 2020, the company offered schools a free COVID-19 Response System, including a customisable COVID-19 Response Bot, a human-to-human live chat system and an SMS Text platform. These services are offered completely free of charge. 


"The customisable COVID-19 Response Bot will help schools connect their students with important information, such as the school's operational status, where to go for treatment, and what to do to help reduce the risk of spreading the virus. We already added that information to all of our clients' AI chatbots, and we found that in many cases students needed additional support. That's why we're including our human-to-human Live Chat system in this offer. The SMS Text platform can be used to drive awareness to this communications channel for your students." said Mark McNasby, CEO of Ivy.ai.

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