Alaska Airlines Flights Delayed Due to Computer Glitch

By Bizclik Editor

 

Alaska Airlines reported a computer problem in Seattle Monday morning that has caused substantial delays to flights. According to the AP, the computer glitch specifically affected customer check-in, thus preventing Alaska Airlines from checking in customers for flights.

Issues were originally reported at 7:40 am and Alaska Airlines had not solved them by 9 am when it was reported that the airline would be manually checking in customers in Seattle. As Alaska Airlines is Seattle-based, the delay has caused problems for all Alaska Airlines flights. Technicians were working to fix a data connection that had failed as fast as possible stated Bobbie Egan, an Alaska Airlines spokeswoman.

These reported delays come on the same day as the announcement of a Delta and Alaska codeshare agreement in which Delta will partner with Alaska to share customer benefits including flights from Seattle to Asia.

 

SEE RELATED STORIES FROM THE WDM CONTENT NETWORK:

Click here to see the latest issue of Business Review North America

"About 1,200 travelers connect on Alaska and Delta flights in Seattle every day," Alaska Airlines CEO Brad Tilden said. "We're very pleased to offer them a seamless flying experience, highlighted by our renowned customer service. We're also looking forward to providing travelers with new flying options to Asia on Delta that will feature significantly enhanced onboard amenities."

Delta has stated that its partnership with Alaska is a major factor in allowing Delta to operate international flights from Seattle. All of Monday’s technological issues aside, Delta and Alaska should see benefit from this partnership. 

Share

Featured Articles

Broadridge study reveals huge impact of AI on C-suite

Broadridge Financial Solutions spoke to 500 C-suite executives from across the globe, many of whom said AI was significantly changing the way they work

PwC's Kathryn Kaminsky – the role of boards on social issues

As Vice Chair Trust Solutions Co-Leader at PwC, Kathryn Kaminsky says boards play an important role in helping businesses take action on social issues

Why your business needs a Chief Transformation Officer

Responsible for driving growth and change, the Chief Transformation Officer is the latest addition to the C-suite as business undergoes major change

12 top AI and ML trends for the enterprise in 2023 – Dataiku

Technology & AI

From NYC to Hong Kong, the rise of the private members' club

Leadership & Strategy

Meet the CEO: Jill Stelfox of Panzura, exclusive interview

Leadership & Strategy