Jul 17, 2020

Rogers: driving connectivity and tech innovation in Canada

Telecoms
Innovation
communication
covid-19
Georgia Wilson
3 min
Connectivity
Rogers Communications - a leading Canadian telecommunication organisation - strives to provide the best in wireless, residential, and media...

Founded in 1960, Ted Rogers believed in the power of communication to enlighten, embolden, and entertain. From modest beginnings Rogers has developed into a ‘formidable technology and media company’. 

“At the heart of it, we connect people, businesses and communities to each other, and to the world around them. It’s why we wake up each and every day — to connect Canadians to a world of possibilities and the memorable moments that matter most in their lives.”

Striving to provide Canadians with the best

“Our customers and audiences come first. We strive to always be clear, simple and fair as we connect them to the people and things that matter most.”

Networks & 5G

Via its network and 5G capabilities Rogers strives to connect Canadians across the country’ trusted networks, and leading the way when it comes to 5G technology innovation. 

“Our reliable network connects Canadians to what matters, from family check-ins to life-saving 911 emergency services. Backed by innovative partnerships, we are leading the way with 5G.”

Wireless

Being one of the first national carriers to introduce ‘worry-free’ unlimited data plans across the country, Rogers is paving the way when it comes to 5G connectivity, via its three wireless brands - Rogers, Fido and Chatr.

“We offer choice and enable connection – to family, to friends, to experiences – so that everything that matters is in the palm of your hand.”

Connected homes

As part of its services Rogers provides its customers looking to connect their home with dependable and personalised WiFi. “Connected home brings seamless, simple technology for your lifestyle.”

Media

In support of filmmakers and the power of documentary, Rogers provides its industry leading content platform known as ‘Rogers Sports & Media’s suite’ that entertains, informs and engages Canadians.

Supporting businesses

Built on ‘the dream of a pioneering entrepreneur’, Rogers drives that spirit within its services in order to help organisations power their business and drive innovation. Rogers is committed to investing in technologies and infrastructure to serve its business customers.

“At Rogers, the entrepreneurial spirit is part of our DNA. Ever since our founder Ted Rogers took out a small loan to purchase Canada’s first FM radio station, we’ve been committed to fostering the growth of Canadian business.”

To find out more about the services Rogers provides its customers, click here!

Rogers’ response to COVID-19

“We know that there is a lot of uncertainty in your daily life right now. One of the things you don’t have to worry about is staying connected.”

By harnessing its 60 years of experience, Rogers is continuously supporting people, communities and businesses in Canada to move #ForwardTogether and maintain connectivity to the information and technology needed.

To find out how Workplace Safety and Insurance Board (WSIB) is partnering with Rogers, click here!

 For more information on business topics in the United States and Canada, please take a look at the latest edition of Business Chief North America.

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Jul 18, 2021

Ivy.ai’s new chatbot streamlines resources and policies

businesschief
AI
Technology
Sports
2 min
Ivy.ai can streamline resources and policies related to name, image and likeness through its chatbot to provide a seamless experience for student-athletes

Ivy.ai, a creator of AI chatbots for higher education, is offering a chatbot that helps institutions streamline name, image, and likeness policies for athletic programmes. 

This solution will allow athletic departments to dramatically reduce inbound inquiries while answering inquiries related to compliance, financial aid impact, how-to documents, and best practice training videos.

It will allow institutions to condense information in a way that is easily accessible and eliminates the need for student-athletes to read complicated manuals. Institutions can also engage with student-athletes via a real-time feedback loop to see which topics truly matter and what needs further clarification. This allows administrators to be proactive and provide a competitive edge in recruiting. 

 

Helping institutions connect their students with information

 

“Athletic departments at colleges and universities are overwhelmed by the challenges posed by the name, image and likeness legislation,” said Mary Frances Coryell, Vice President of Strategic Alliances and Partnership. 

“Ivy.ai is uniquely positioned in the market to help institutions connect their student-athletes with policies and information related to NIL such as state laws, restrictions and relevant contacts. Our chatbot can digest all relevant policy information and provide answers to student-athletes at any time on any device. We expect the NIL market to move quickly, so student-athletes deserve the answers on their terms, rather than exclusively during work hours.”
 

Primary use cases for the chatbot include:

  • Answering commonly asked questions related to name, image and likeness
  • Communicate policies such as state laws, restrictions and compliance regulations
  • Provide contact information for various advisors and agencies
  • Connect training materials for athletes to improve their branding
  • Engage in two-way reactive and proactive communication to keep policies student-centric

 

Back in March 2020, the company offered schools a free COVID-19 Response System, including a customisable COVID-19 Response Bot, a human-to-human live chat system and an SMS Text platform. These services are offered completely free of charge. 


"The customisable COVID-19 Response Bot will help schools connect their students with important information, such as the school's operational status, where to go for treatment, and what to do to help reduce the risk of spreading the virus. We already added that information to all of our clients' AI chatbots, and we found that in many cases students needed additional support. That's why we're including our human-to-human Live Chat system in this offer. The SMS Text platform can be used to drive awareness to this communications channel for your students." said Mark McNasby, CEO of Ivy.ai.

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