Walmart testing automated kiosk for online grocery order collections

By erptre fusion
Walmart is developing a self-service refrigerated kiosk from which customers can collect their online grocery orders
 
This automated service is similar and in addition to Walmart’s kiosks for non-grocery orders, which are being rolled out to 700 locations nationwide.
 
Currently undergoing a trial run at a superstore in Sherman, Texas, the latest model of the grocery kiosk is large enough to serve five customers simultaneously where the original desk could only serve two.
 
The first iteration of the grocery-based kiosk was tested in Oklahoma last year.
 
Upon receiving an online order, Walmart staff pick the goods and pack them for collection in one of the kiosks. Once their order is ready, the customer receives an email prompt complete with the necessary barcode to collect their groceries at the kiosk.
 
See more:
 
 
Walmart claims the process of collection takes less than a minute and that it plans to add further pickup times to enable collection day or night.
 
The kiosks are limited to specific hours of operation for the time being, and certain items are ineligible for the service dependent on their size or the need for age verification.
 
This is one of many initiatives that Walmart has incorporated to further integrate online and offline shopping experiences, following in Amazon’s footsteps to bring customer convenience to the forefront of its retail operations.
Share

Featured Articles

Top 20 essential leadership resources for Black executives

To celebrate Black History Month, here are 20 resources for Black leaders – from business books to leadership coaches to business school exec programs

Broadridge study reveals huge impact of AI on C-suite

Broadridge Financial Solutions spoke to 500 C-suite executives from across the globe, many of whom said AI was significantly changing the way they work

PwC's Kathryn Kaminsky – the role of boards on social issues

As Vice Chair Trust Solutions Co-Leader at PwC, Kathryn Kaminsky says boards play an important role in helping businesses take action on social issues

Why your business needs a Chief Transformation Officer

Leadership & Strategy

12 top AI and ML trends for the enterprise in 2023 – Dataiku

Technology & AI

From NYC to Hong Kong, the rise of the private members' club

Leadership & Strategy